Accelerate Orientation Management Trainee x1
Job Overview / Job Description
- Accelerate Orientation Management Trainee –
- Protea Hotel by Marriott,
- Bloemfontein**
The Accelerate Orientation Program is a one-year practical training initiative within the hospitality or professional cookery sector, designed to provide young South African nationals with foundational experience in hotel operations. Trainees gain hands-on exposure to all departments (for Hospitality Management) or all kitchen sections (for Professional Cookery) to understand hotel operations and evaluate career suitability before applying for Marriott’s three-year Accelerate Program.
Orientation Trainees are immersed in hotel operations, learning practical skills, following company standards, and understanding the expectations of the hospitality industry. The program provides a platform to develop professional, customer service, and operational competencies, preparing candidates for future career advancement within Marriott International.
Key Responsibilities
Rotate across all hotel departments or kitchen sections to gain practical operational experience.
Follow company policies, procedures, and standards; maintain professional appearance and conduct.
Deliver exceptional guest service, anticipate needs, and maintain confidentiality.
Communicate clearly and professionally with guests and team members.
Maintain cleanliness, safety, and quality standards in all areas.
Perform tasks as assigned while adhering to operational and safety requirements.
Develop positive working relationships with colleagues and supervisors.
Participate in training, coaching, and development activities.
Minimum Requirements
South African citizen by birth.
Age between 18–22 years (not older than 22 in the application year).
Matric (Grade 12) or equivalent NQF 4 / NCV Level 4 qualification.
Passed all 7 Matric subjects, preferably at 50% or higher.
At least 1 year practical work experience in a hotel.
No post-Matric NQF 4 / NCV 4 or higher qualifications.
Key Skills & Competencies
Excellent written and verbal communication.
Self-motivated, energetic, and able to work independently.
Strong teamwork and collaboration skills.
Passion for hospitality and customer service excellence.
Adaptable and flexible with work shifts (AM, PM, night).
Highly organized, punctual, and detail-oriented.
Program Outcome
Practical and theoretical learning across hotel operations or kitchen functions.
Opportunity to apply for the 3-year Accelerate Program after completing the Orientation year.
Exposure to multiple hotel types and management styles within the Marriott network.
Development of foundational hospitality skills and industry knowledge.
Career progression and potential full-time employment within Marriott International.