Accelerate Orientation Management Trainee x1
Job Overview / Job Description
- Accelerate Orientation Management Trainee –
- Protea Hotel by Marriott,
- Bloemfontein**
The Accelerate Orientation Program is a one-year practical training initiative within the hospitality or professional cookery sector, designed to provide young South African nationals with foundational experience in hotel operations. Trainees gain hands-on exposure to all departments (for Hospitality Management) or all kitchen sections (for Professional Cookery) to understand hotel operations and evaluate career suitability before applying for Marriott’s three-year Accelerate Program.
Orientation Trainees are immersed in hotel operations, learning practical skills, following company standards, and understanding the expectations of the hospitality industry. The program provides a platform to develop professional, customer service, and operational competencies, preparing candidates for future career advancement within Marriott International.
Key Responsibilities
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Rotate across all hotel departments or kitchen sections to gain practical operational experience.
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Follow company policies, procedures, and standards; maintain professional appearance and conduct.
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Deliver exceptional guest service, anticipate needs, and maintain confidentiality.
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Communicate clearly and professionally with guests and team members.
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Maintain cleanliness, safety, and quality standards in all areas.
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Perform tasks as assigned while adhering to operational and safety requirements.
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Develop positive working relationships with colleagues and supervisors.
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Participate in training, coaching, and development activities.
Minimum Requirements
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South African citizen by birth.
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Age between 18–22 years (not older than 22 in the application year).
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Matric (Grade 12) or equivalent NQF 4 / NCV Level 4 qualification.
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Passed all 7 Matric subjects, preferably at 50% or higher.
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At least 1 year practical work experience in a hotel.
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No post-Matric NQF 4 / NCV 4 or higher qualifications.
Key Skills & Competencies
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Excellent written and verbal communication.
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Self-motivated, energetic, and able to work independently.
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Strong teamwork and collaboration skills.
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Passion for hospitality and customer service excellence.
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Adaptable and flexible with work shifts (AM, PM, night).
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Highly organized, punctual, and detail-oriented.
Program Outcome
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Practical and theoretical learning across hotel operations or kitchen functions.
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Opportunity to apply for the 3-year Accelerate Program after completing the Orientation year.
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Exposure to multiple hotel types and management styles within the Marriott network.
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Development of foundational hospitality skills and industry knowledge.
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Career progression and potential full-time employment within Marriott International.