Personal Shopper (Preller Square)
Job Title: Personal Shopper (Preller Square)
Company: OneCart (Pty) Ltd
Location: Bloemfontein, Free State
Employment Type: Contract (6-Month Fixed Term)
Company Overview:
OneCart is South Africa’s leading multi-retailer, same-day delivery platform, offering customers the convenience of shopping from their favorite stores via a single app. With a strong focus on customer service and operational efficiency, OneCart is redefining the retail experience. We are looking for enthusiastic and detail-oriented individuals to join our Operations Department as Personal Shoppers at Preller Square, Bloemfontein.
Job Summary:
As a Personal Shopper, you will act as a customer concierge—providing expert product guidance, picking and preparing orders for delivery, and assisting with in-store customer queries. You will play a vital role in creating a seamless and enjoyable shopping experience, working from within our partner retail stores.
Key Responsibilities:
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Assist customers by offering advice, guidance, and top-tier service
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Accurately fulfill online orders in-store and ensure timely handover to delivery personnel
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Maintain knowledge of product availability and offer substitutes where needed
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Respond quickly to customer complaints and special requests
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Ensure products are carefully selected, scanned, and packed according to order
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Engage with store staff to ensure smooth operational workflow
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Assist with packaging, loading, and payment processes when required
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Keep management informed of issues such as stock shortages or product quality concerns
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Follow all reasonable instructions from supervisors
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Uphold the company’s values and contribute positively to the team culture
Minimum Requirements:
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Matric certificate
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Fluent in English (written and spoken)
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Must be able to type in full sentences
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Must reside in or near Bloemfontein (preferably Preller Square area)
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Must be customer-focused, with great attention to detail and initiative
Personal Attributes:
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Energetic and proactive
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Strong communication skills
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Reliable and responsible
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Team player with a willingness to support others
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Able to handle fast-paced retail environments
Additional Information:
Note: The listing mistakenly mentions “Fish Hoek” as a required location—applicants must be based in or near Bloemfontein for this role at Preller Square.
If you do not hear back from us within two weeks, please consider your application unsuccessful.
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