Branch Manager- Motus Corporation x1
Job Details
- Position: Branch Manager
- Company: Motus Corporation
- Division: Motus Aftermarket Parts
- Business Unit: Bethlehem Midas
- Location: Bethlehem
- Employment Type: Permanent
- Industry: Automotive Aftermarket Parts
- Functional Area: Operations
- Experience Level: Mid-Senior
- Closing Date: 25 June 2026
Job Description
The Branch Manager is responsible for the overall management, growth, profitability, and operational success of the branch. The role involves leading branch operations, driving sales performance, managing staff, overseeing customer service, controlling costs, ensuring compliance with legislation, and implementing business strategies aligned with company objectives.
The successful candidate will be accountable for achieving financial targets, increasing market share, maintaining strong customer relationships, and ensuring efficient branch operations across sales, warehousing, logistics, administration, and human resources.
Key Responsibilities
Branch Leadership and Operations
- Manage the overall performance and profitability of the branch.
- Align branch operations with company strategies and objectives.
- Develop and implement branch goals, objectives, and performance measures.
- Ensure operational efficiency across all departments.
- Monitor branch performance and implement improvement initiatives.
Human Resource Management
- Recruit, train, motivate, and develop employees.
- Conduct employee performance reviews and evaluations.
- Ensure compliance with labour legislation and company HR policies.
- Manage employee relations and workplace performance.
- Create a positive and productive work environment.
Sales and Business Development
- Develop and implement sales strategies to achieve revenue targets.
- Drive branch sales growth and profitability.
- Expand the customer base and increase market share.
- Manage key customer accounts and strengthen customer relationships.
- Support staff in identifying and pursuing new business opportunities.
- Monitor sales performance and implement corrective actions where necessary.
Marketing and Customer Relationship Management
- Plan and coordinate marketing and promotional activities.
- Work closely with marketing teams to support business growth.
- Build and maintain strong relationships with customers, suppliers, and stakeholders.
- Ensure high levels of customer satisfaction and retention.
- Promote the company’s products and services effectively within the region.
Financial Management
- Prepare and manage branch budgets and forecasts.
- Monitor branch revenue, costs, and profitability.
- Control expenses and overhead costs.
- Analyse financial reports and implement corrective actions when required.
- Ensure sound financial management and internal controls.
Customer Service Management
- Ensure excellent customer service standards are maintained.
- Resolve customer complaints and service issues effectively.
- Develop customer service procedures and standards.
- Maintain accurate records of customer interactions and feedback.
- Promote long-term customer loyalty and satisfaction.
Logistics and Supply Chain Management
- Ensure the timely supply of products and services to customers.
- Monitor stock availability and procurement processes.
- Liaise with suppliers and business partners.
- Oversee logistics and distribution activities.
- Ensure operational continuity and efficient inventory management.
Administration and Reporting
- Maintain effective branch administration systems.
- Generate and submit monthly operational and financial reports.
- Ensure compliance with company policies and procedures.
- Monitor internal controls and branch documentation.
- Maintain accurate records and operational data.
Risk, Compliance and Asset Management
- Ensure compliance with relevant legislation, including:
- Labour Relations Act (LRA)
- Basic Conditions of Employment Act (BCEA)
- Employment Equity Act (EEA)
- Manage branch assets and resources effectively.
- Identify and mitigate business risks.
- Ensure compliance with company governance requirements.
Minimum Requirements
Qualifications
- Tertiary qualification in Business Management, Commerce, Operations Management, or a related field.
Experience
- Minimum of 10 years’ experience within the automotive aftermarket industry.
- Extensive experience in:
- Branch Management
- Sales Management
- Warehouse Management
- Operations Management
- Proven experience managing a profitable business unit.
Industry Knowledge
- Extensive knowledge of the automotive aftermarket parts industry.
- Strong understanding of regional market dynamics.
- Knowledge of procurement processes and supply chain operations.
Technical Skills
- Computer literacy and proficiency in business systems.
- Financial management and reporting skills.
- Strong administrative and internal control capabilities.
Additional Requirements
- Clear criminal record.
- Ability to work effectively with senior management, staff, suppliers, and customers.
Required Skills and Competencies
Leadership Skills
- Strong leadership and people management abilities.
- Staff development and coaching skills.
- Ability to motivate and inspire teams.
- Decision-making and accountability.
Business and Financial Acumen
- Financial management and budgeting.
- Strategic planning and implementation.
- Business risk management.
- Profitability and cost control management.
Sales and Marketing Skills
- Business development and revenue generation.
- Customer relationship management.
- Key account management.
- Market expansion and growth strategies.
Communication Skills
- Excellent verbal and written communication skills.
- Professional business communication.
- Negotiation and stakeholder management abilities.
Operational Skills
- Warehouse and inventory management.
- Logistics coordination.
- Procurement and supplier management.
- Process improvement and operational efficiency.
Personal Attributes
- Results-driven and goal-oriented.
- Strong problem-solving abilities.
- Hands-on management style.
- High level of integrity and accountability.
- Ability to perform under pressure.
Key Performance Areas (KPIs)
- Branch profitability and revenue growth.
- Achievement of sales targets.
- Customer satisfaction and retention.
- Employee performance and development.
- Cost management and budget control.
- Market share growth.
- Operational efficiency.
- Compliance with company policies and legislation.
- Inventory and asset management