Customer Relationship Manager x1
Job Summary
- Position: Customer Relationship Manager
- Employer: Swift International Human Resources
- Location: Bloemfontein, Free State
- Salary: Not specified (monthly package)
- Type: Permanent, Full-time
- Sector: Fintech / Sales
Role Overview:
Drive merchant acquisition, activation, and retention across Swift International’s suite of fintech products. This role blends sales, relationship management, and business development to promote financial inclusion and digital transformation.
Key Requirements
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Experience: 3+ years in external sales, business development, or merchant acquisition
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Industry: Fintech, financial services, or merchant acquiring (preferred)
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Education: Matric required; tertiary in Business, Commerce, or Marketing is a plus
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Other: Valid driver’s license and reliable vehicle
Skills & Attributes:
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Sales drive and execution
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Customer engagement and influence
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Pipeline management and multi-product sales
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Data-driven decision-making
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Entrepreneurial mindset
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Integrity and accountability
Responsibilities
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Acquire & Activate Merchants: Convert leads into signed, installed, and revenue-generating merchants
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Drive Multi-Product Growth: Promote bundled solutions to boost merchant profitability and loyalty
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Own Your Territory: Manage pipeline, report insights, and align with regional strategies
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Engage & Expand: Build lasting relationships and identify cross-sell opportunities
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Stay Ahead: Keep updated on fintech trends and share best practices with the team