Customer Relationship Manager x1
Job Summary
- Position: Customer Relationship Manager
- Employer: Swift International Human Resources
- Location: Bloemfontein, Free State
- Salary: Not specified (monthly package)
- Type: Permanent, Full-time
- Sector: Fintech / Sales
Role Overview:
Drive merchant acquisition, activation, and retention across Swift International’s suite of fintech products. This role blends sales, relationship management, and business development to promote financial inclusion and digital transformation.
Key Requirements
Experience: 3+ years in external sales, business development, or merchant acquisition
Industry: Fintech, financial services, or merchant acquiring (preferred)
Education: Matric required; tertiary in Business, Commerce, or Marketing is a plus
Other: Valid driver’s license and reliable vehicle
Skills & Attributes:
Sales drive and execution
Customer engagement and influence
Pipeline management and multi-product sales
Data-driven decision-making
Entrepreneurial mindset
Integrity and accountability
Responsibilities
Acquire & Activate Merchants: Convert leads into signed, installed, and revenue-generating merchants
Drive Multi-Product Growth: Promote bundled solutions to boost merchant profitability and loyalty
Own Your Territory: Manage pipeline, report insights, and align with regional strategies
Engage & Expand: Build lasting relationships and identify cross-sell opportunities
Stay Ahead: Keep updated on fintech trends and share best practices with the team