Debtors Administrator- Econofoods x1
Position Information
- Job Title: Debtors Administrator
- Company: Econofoods
- Department: ECO – Central Office
- Location: Bloemfontein, Free State, South Africa
- Industry: FMCG Retail / Finance
- Employment Type: Permanent
- Reference Number: DebtorsAdmin.Bloem.May26
- Positions Available: 1
- Salary: Market Related
About the Company
Econofoods is a fast-growing FMCG retail company specializing in frozen foods. The company is known for delivering quality products at competitive prices while fostering a people-centered culture known as HO HOLA, which emphasizes appreciation, recognition, teamwork, and growth.
Purpose of the Role
The Debtors Administrator is responsible for managing the accounts receivable function to ensure healthy cash flow and efficient credit management. The role focuses on maintaining accurate debtor records, processing remittances, reconciling accounts, managing credit holds, and supporting business operations.
Key Responsibilities
1. Accounts Administration
- Maintain and update the debtors ledger accurately.
- Capture and process journals in the accounting system.
- Provide administrative support to the finance team.
- Ensure financial records are current and complete.
2. Debtors Control
- Manage customer accounts and credit holds according to company policies.
- Monitor credit limits and release accounts when appropriate.
- Identify and escalate high-risk accounts or payment discrepancies.
- Support uninterrupted sales operations through effective credit management.
3. Remittance Processing and Reconciliation
- Process and allocate customer remittances accurately.
- Reconcile debtor accounts regularly to maintain a balanced ledger.
- Resolve invoice discrepancies and payment queries with customers.
- Build and maintain positive customer relationships.
4. Internal Liaison
- Collaborate with sales and production teams to resolve account-related issues.
- Communicate account status and credit risks to stakeholders.
- Support order fulfilment by addressing financial barriers.
5. Compliance
- Adhere to company credit policies and standard operating procedures.
- Ensure compliance with internal controls and financial regulations.
6. Documentation Management
- Maintain accurate and organized records of accounts receivable transactions.
- Ensure documentation is available for audits and financial reviews.
7. Problem Resolution
- Investigate discrepancies, pricing errors, and missing documentation.
- Work with relevant departments to resolve issues promptly.
8. Audit Support
- Assist during internal and external audits.
- Provide supporting documents and information as required.
9. Confidentiality
- Maintain confidentiality of financial and customer information.
Minimum Qualifications and Experience
- Grade 12 (Matric) or equivalent qualification.
- 3–5 years’ experience in an accounts receivable or debtors environment.
- Knowledge of retail and wholesale financial processes.
- Experience working with accounting software packages.
- Advanced proficiency in Microsoft Office Suite, especially Excel.
Advantageous Skills and Knowledge
- Experience using IQ Accounting Software.
- Adobe software knowledge.
- Strong understanding of debtors lifecycle and financial accounting processes.
Required Competencies
The ideal candidate should possess:
- Excellent interpersonal and relationship-building skills.
- Strong communication skills (written and verbal).
- High attention to detail and accuracy.
- Time management and organizational skills.
- Integrity and accountability.
- Problem-solving ability.
- Emotional intelligence and teamwork.
- Ability to work under pressure in a fast-paced retail environment.