Casual Frontshop Assistant- Dis-Chem Pharmacies Limited x1
Job Details
- Position: Casual Frontshop Assistant
- Company: Dis-Chem Pharmacies Limited
- Store: Goldfields Welkom
- Location: Welkom
- Employment Type: Part-Time (Casual)
- Industry: Retail
- Functional Area: Operations
- Experience Level: Entry Level
- Closing Date: 24 June 2026
Job Description
Dis-Chem Goldfields is seeking a Casual Frontshop Assistant to support retail operations by maintaining merchandising standards, replenishing stock, assisting customers, processing transactions, and ensuring a clean and organised shopping environment.
The successful candidate will contribute to excellent customer service, effective stock management, and smooth day-to-day store operations while adhering to company policies and procedures.
Main Purpose of the Role
To maintain merchandising standards, support customer service activities, assist with stock control, and ensure efficient frontshop operations that contribute to a positive customer shopping experience.
Key Responsibilities
Merchandising and Shelf Management
- Ensure shelves are fully stocked and neatly presented.
- Monitor product displays and merchandising standards.
- Ensure products are correctly priced and labelled.
- Report pricing discrepancies to management.
- Maintain product availability to maximise sales opportunities.
Stock Control and Inventory Management
- Restock merchandise when required.
- Monitor stock expiry dates and remove expired products.
- Follow up on out-of-stock customer requests.
- Report low stock levels to management.
- Assist with stock rotation procedures.
- Identify and report damaged stock.
- Assist with stock counts and stocktaking activities.
Receiving and Storage
- Assist with loading and off-loading stock.
- Ensure incoming stock is stored correctly.
- Maintain a clean and organised storeroom.
- Flatten and dispose of packaging materials appropriately.
- Ensure stock is packed in designated storage areas.
Customer Service
- Build professional relationships with customers.
- Provide friendly and helpful assistance.
- Answer customer enquiries regarding products and services.
- Handle customer complaints and compliments professionally.
- Maintain excellent customer service standards.
Cashiering and Point-of-Sale Support
- Process customer purchases accurately.
- Receive and process payments, including:
- Cash
- Bank cards
- Vouchers
- Coupons
- Loyalty programme transactions
- Assist with authorised exchanges and returns.
- Ensure accurate cash handling and reconciliation.
Cash Handling and Security
- Maintain accurate cash flow procedures.
- Secure daily takings according to company policies.
- Ensure all price changes and line voids are authorised.
- Report suspicious behaviour by customers or staff.
- Protect company assets and minimise losses.
Housekeeping and Compliance
- Maintain store cleanliness and housekeeping standards.
- Adhere to Health and Safety regulations.
- Follow company policies and standard operating procedures.
- Maintain professional appearance standards.
- Ensure compliance with Dis-Chem operational requirements.
Team Support
- Assist with training new team members when required.
- Support colleagues during busy trading periods.
- Contribute positively to team objectives.
- Help maintain operational efficiency.
Minimum Requirements
Educational Qualifications
Essential
- Grade 12 (Matric) or Senior Certificate
Advantageous
- Certification in Retail Business Management
Experience
Essential
- 0–6 months retail work experience
Advantageous
- Minimum 1 year retail experience
Key Skills and Competencies
Retail Operations Skills
- Merchandising.
- Shelf replenishment.
- Stock rotation.
- Inventory control.
- Retail administration.
Customer Service Skills
- Customer assistance.
- Complaint handling.
- Product knowledge.
- Professional communication.
- Customer relationship building.
Numerical Skills
- Basic arithmetic:
- Addition
- Subtraction
- Multiplication
- Division
- Cash handling.
- Stock counting.
Problem-Solving Skills
- Identifying operational issues.
- Escalating concerns appropriately.
- Finding practical solutions.
- Decision-making within procedures.
Communication Skills
- Clear verbal communication.
- Customer interaction skills.
- Ability to explain information effectively.
- Professional conduct.
Personal Competencies
- Accountability.
- Attention to detail.
- Reliability.
- Time management.
- Ability to work independently.
- Teamwork.
- Customer-focused attitude.
Advantageous Skills
- Microsoft Word.
- Microsoft Excel.
- Microsoft Outlook.
- SAP knowledge.
- Additional retail systems experience.
Special Conditions of Employment
Applicants must:
- Be willing and able to work retail hours, including weekends and public holidays.
- Be a South African citizen.
- Have a clear criminal record.
- Have a clear credit record.
- Possess a valid driver’s licence.
- Have reliable personal transport.