Student Affairs Advisor Eduvos | Closing Date: 2 August 2025
Eduvos is a leading private higher education provider with a network of 12 campuses across South Africa. We are committed to empowering students with a transformative educational experience. As part of our mission to deliver exceptional student support, we are seeking a dedicated Student Affairs Advisor (Online Campus) to join our Customer Experience and Campus Operations team. The successful candidate will play a vital role in enhancing student satisfaction and retention by providing continuous support throughout the student journey—from enrolment to graduation.
Job Overview:
- Job Title: Student Affairs Advisor (Online Campus)
- Company: Eduvos
- Location: National (South Africa) – Remote/Online Campus
- Employment Type: Full-time | Permanent
Responsibilities:
Oversee the full enrolment and onboarding process for students
Manage smooth handover and transition from new business to academic operations
Support student induction, orientation, and system access
Handle contract management and student/sponsor queries
Serve as first point of contact for assigned students via CRM
Resolve first-level student queries and issues
Conduct scheduled student engagements and formal check-ins
Coordinate Student Representative Council (SRC) and class representative activities
Facilitate on-campus election processes and student wellness awareness
Implement student activities, events, and club/society operations
Report and respond to safeguarding incidents
Support emotional wellbeing through awareness and referrals
Contribute to operational planning and budgeting for student affairs
Qualifications:
Bachelor’s degree in Social Work, Education, Educational Psychology, or Communication
Honours degree will be advantageous
Minimum of 2 years’ experience in customer service, ideally within higher education or professional development environments
Skills and Competencies:
Strong interpersonal and customer-facing skills
Initiative, responsibility, and sound judgment
Effective communicator with influence and persuasion skills
Team player with a systematic and organised approach
Emotional resilience and ability to support others in challenging situations
Experience working with student CRM systems is an advantage
Benefits:
Opportunity to work in a national higher education institution
Positive and supportive work environment
Contribute to shaping student success and wellbeing
Hybrid and remote working environment for online campus operations
Application Process:
Submit your CV and cover letter to careers@eduvos.com by 2 August 2025. Quote reference number EDU250730-1 in your application.