Student Affairs Advisor Eduvos | Closing Date: 2 August 2025
Eduvos is a leading private higher education provider with a network of 12 campuses across South Africa. We are committed to empowering students with a transformative educational experience. As part of our mission to deliver exceptional student support, we are seeking a dedicated Student Affairs Advisor (Online Campus) to join our Customer Experience and Campus Operations team. The successful candidate will play a vital role in enhancing student satisfaction and retention by providing continuous support throughout the student journey—from enrolment to graduation.
Job Overview:
- Job Title: Student Affairs Advisor (Online Campus)
- Company: Eduvos
- Location: National (South Africa) – Remote/Online Campus
- Employment Type: Full-time | Permanent
Responsibilities:
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Oversee the full enrolment and onboarding process for students
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Manage smooth handover and transition from new business to academic operations
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Support student induction, orientation, and system access
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Handle contract management and student/sponsor queries
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Serve as first point of contact for assigned students via CRM
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Resolve first-level student queries and issues
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Conduct scheduled student engagements and formal check-ins
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Coordinate Student Representative Council (SRC) and class representative activities
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Facilitate on-campus election processes and student wellness awareness
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Implement student activities, events, and club/society operations
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Report and respond to safeguarding incidents
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Support emotional wellbeing through awareness and referrals
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Contribute to operational planning and budgeting for student affairs
Qualifications:
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Bachelor’s degree in Social Work, Education, Educational Psychology, or Communication
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Honours degree will be advantageous
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Minimum of 2 years’ experience in customer service, ideally within higher education or professional development environments
Skills and Competencies:
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Strong interpersonal and customer-facing skills
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Initiative, responsibility, and sound judgment
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Effective communicator with influence and persuasion skills
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Team player with a systematic and organised approach
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Emotional resilience and ability to support others in challenging situations
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Experience working with student CRM systems is an advantage
Benefits:
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Opportunity to work in a national higher education institution
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Positive and supportive work environment
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Contribute to shaping student success and wellbeing
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Hybrid and remote working environment for online campus operations
Application Process:
Submit your CV and cover letter to careers@eduvos.com by 2 August 2025. Quote reference number EDU250730-1 in your application.