Recoveries Officer (REQ 142473)
- Job Title: Recoveries Officer
(Job Requisition: REQ 142473) - Job Type:Permanent Full-time
- Location: Bloemfontein, Free State, South Africa
- Department / Employer: Nedbank Credit Division – Legal Recoveries
- Salary / Remuneration: Not specified (Market Related)
Main Purpose of the Job:
To provide administrative and legal support within the Recoveries process for commercial accounts. This includes ensuring accurate documentation, legal compliance, and effective communication with attorneys and stakeholders to recover outstanding funds—ultimately reducing losses for the bank.
Why Join This Team?
This role offers hands-on experience in legal recoveries, liquidations, business rescues, and exposure to commercial banking processes. You’ll work in a dynamic environment and gain key skills valued in the financial and legal sectors. The team emphasizes precision, initiative, independence, and collaboration—making it ideal for individuals aiming to build a meaningful and professional career foundation.
Key Responsibilities / Main Tasks:
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Maintain default and recoveries systems (SAP) by capturing cash flows and impairments
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Allocate funds in suspense accounts and validate client payments
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Arrange settlements with clients and monitor recoveries vs. costs
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Capture recovery forecasts and prepare monthly operations reports
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Perform reconciliations on suspense and client accounts
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Manage new handovers and ensure documentation (e.g., securities, evaluations) is requested
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Liaise with internal teams (Insurance, Security, Risk, Admin) and external vendors
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Monitor legal processes and vendor performance as per SLAs
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Raise and process write-offs, fees, and service provider charges on SAP
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Issue legal and financial documentation (settlement letters, refunds, judgment clearance, etc.)
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Conduct operational and vendor performance meetings
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Process industry and legal entries and compile loss reports
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Ensure compliance with Litigation Guidelines and regulatory standards
Minimum Requirements:
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Matric / Grade 12
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Minimum 3 years’ experience in collections, banking, or legal recovery environment
Preferred Qualifications / Experience:
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Diploma in Paralegal Studies or AIPSA Insolvency Diploma
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Experience with commercial accounts, litigation, and SAP systems
Technical / Professional Knowledge:
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SAP & Microsoft Office (Excel, Word)
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Data analysis and reporting
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Banking and recovery procedures
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Risk, compliance, and governance frameworks
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Legal documentation and collection processes
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Business writing and communication
Behavioural Competencies:
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Strong communication and collaboration skills
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High attention to detail and work standards
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Ability to work independently and under pressure
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Resilience and adaptability in a fast-paced environment
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Willingness to learn and share knowledge
Nature of Appointment:
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Permanent role in Credit Recoveries under the Manage Self: Technical pipeline
How to Apply / Contact:
For enquiries, contact the Nedbank Recruiting Team at +27 860 555 566
Visit the Nedbank careers page to apply online.
Closing Date for Applications:
Not specified in the listing – apply as soon as possible.