Marketing and Community Manager (ZR_1048_JOB)
Job Overview
- Job Title: Marketing and Community Manager
- Company: Talent Shore SA (Pty) Ltd (on behalf of international client)
- Location: Remote (South Africa-based)
- Job Type: Permanent | Full-Time
- Experience Level: Mid to Senior
- Industry: Marketing / Digital Media / Community Engagement
- Functional Area: Marketing, Design, Community Management
- Salary: Market Related
- Application Deadline: December 31, 2025
- Reference: ZR_1048_JOB
Job Description
We are seeking a creative, hands-on Marketing and Community Manager to join a fast-growing competition brand. Players of the platform win everything from Pokémon cards and LEGO to the latest tech and lifestyle prizes. With a buzzing Discord, 4,000+ VIP Facebook members, and an engaged player base, community is central to everything we do.
You will be responsible for designing eye-catching visuals, managing and growing social and community channels, executing email marketing campaigns, and supporting the overall marketing strategy. This is a fast-paced, agile environment that values creativity, initiative, and adaptability. The ideal candidate is a designer at heart, a community builder in practice, and a marketer in mind — with the ability to balance speed and quality across daily deliverables.
Key Responsibilities
Graphic Design
Design engaging, on-brand creatives for competitions and social media.
Create branded visuals for emails, landing pages, and prize categories (football, lifestyle, hobbies, cash).
Deliver high-quality assets under tight deadlines with a focus on quality and volume.
Community & Social Media Management
Plan, schedule, and publish daily posts across Facebook, Instagram, Discord, and more.
Appear in short-form videos/reels promoting new competitions and community updates.
Foster growth and engagement in the VIP Facebook group and Discord server.
Monitor and respond to trends, memes, and current events to drive interaction.
Email Marketing
Build and optimize email flows: welcome, abandon cart, win-back, win notifications, etc.
Segment audiences and A/B test campaigns to improve engagement and conversion.
Write and design emails aligned with the brand’s playful and passionate tone.
Cross-functional Support
Cover customer service queries when needed with a friendly, solution-driven approach.
Assist with prize fulfilment logistics and coordinate with third-party content creators.
Be ready to step in for core team tasks during leave periods.
About You
Designer-first: Strong creative portfolio with commercial design experience.
Camera-confident: Comfortable speaking on camera; fluent English speaker.
AI-literate: Skilled with tools like Photoshop, Canva, Figma, and AI-driven platforms.
Marketing-savvy: Experienced in social media, email marketing (ideally with Klaviyo), and digital campaigns.
Community-oriented: Understands internet and fan culture — especially football and collector communities.
Flexible & Fast-paced: Thrives in startup environments, adapts quickly, and gets things done.