Marketing and Community Manager (ZR_1048_JOB)
Job Overview
- Job Title: Marketing and Community Manager
- Company: Talent Shore SA (Pty) Ltd (on behalf of international client)
- Location: Remote (South Africa-based)
- Job Type: Permanent | Full-Time
- Experience Level: Mid to Senior
- Industry: Marketing / Digital Media / Community Engagement
- Functional Area: Marketing, Design, Community Management
- Salary: Market Related
- Application Deadline: December 31, 2025
- Reference: ZR_1048_JOB
Job Description
We are seeking a creative, hands-on Marketing and Community Manager to join a fast-growing competition brand. Players of the platform win everything from Pokémon cards and LEGO to the latest tech and lifestyle prizes. With a buzzing Discord, 4,000+ VIP Facebook members, and an engaged player base, community is central to everything we do.
You will be responsible for designing eye-catching visuals, managing and growing social and community channels, executing email marketing campaigns, and supporting the overall marketing strategy. This is a fast-paced, agile environment that values creativity, initiative, and adaptability. The ideal candidate is a designer at heart, a community builder in practice, and a marketer in mind — with the ability to balance speed and quality across daily deliverables.
Key Responsibilities
Graphic Design
-
Design engaging, on-brand creatives for competitions and social media.
-
Create branded visuals for emails, landing pages, and prize categories (football, lifestyle, hobbies, cash).
-
Deliver high-quality assets under tight deadlines with a focus on quality and volume.
Community & Social Media Management
-
Plan, schedule, and publish daily posts across Facebook, Instagram, Discord, and more.
-
Appear in short-form videos/reels promoting new competitions and community updates.
-
Foster growth and engagement in the VIP Facebook group and Discord server.
-
Monitor and respond to trends, memes, and current events to drive interaction.
Email Marketing
-
Build and optimize email flows: welcome, abandon cart, win-back, win notifications, etc.
-
Segment audiences and A/B test campaigns to improve engagement and conversion.
-
Write and design emails aligned with the brand’s playful and passionate tone.
Cross-functional Support
-
Cover customer service queries when needed with a friendly, solution-driven approach.
-
Assist with prize fulfilment logistics and coordinate with third-party content creators.
-
Be ready to step in for core team tasks during leave periods.
About You
-
Designer-first: Strong creative portfolio with commercial design experience.
-
Camera-confident: Comfortable speaking on camera; fluent English speaker.
-
AI-literate: Skilled with tools like Photoshop, Canva, Figma, and AI-driven platforms.
-
Marketing-savvy: Experienced in social media, email marketing (ideally with Klaviyo), and digital campaigns.
-
Community-oriented: Understands internet and fan culture — especially football and collector communities.
-
Flexible & Fast-paced: Thrives in startup environments, adapts quickly, and gets things done.