Site Supervisor – Logistics & Fleet Operations x1
Job Details
- Position: Site Supervisor – Logistics & Fleet Operations
- Location: Bloemfontein
- Working Hours: 07:00 – 17:00
- Employment Type: Full-time
- Salary: Market-related, based on experience
Job Description
The Site Supervisor is responsible for overseeing daily logistics, transport, and fleet operations to ensure efficient service delivery. The role involves supervising drivers, coordinating route planning and vehicle dispatch, monitoring fleet performance, ensuring compliance with safety regulations, and maintaining high operational standards.
The successful candidate will lead transport operations, manage fleet resources, monitor performance against service level agreements (SLAs), and ensure customer satisfaction through effective operational management.
Key Responsibilities
Fleet and Transport Operations
- Supervise daily logistics and transport activities.
- Coordinate vehicle dispatch and delivery schedules.
- Monitor fleet utilisation and vehicle availability.
- Ensure vehicles are roadworthy and operational.
- Manage vehicle inspections and maintenance schedules.
- Oversee fleet control and vehicle tracking systems.
- Monitor fuel consumption and usage.
Route Planning and Distribution
- Plan and coordinate efficient delivery routes.
- Ensure timely loading and dispatch of vehicles.
- Monitor delivery schedules and operational performance.
- Optimise routes to improve efficiency and reduce costs.
- Ensure deliveries are completed according to operational requirements.
Driver Supervision and Management
- Monitor driver attendance and punctuality.
- Supervise driver performance and productivity.
- Conduct driver briefings and debriefings.
- Ensure drivers comply with company policies and procedures.
- Monitor compliance with safety and operational standards.
- Support and guide drivers to achieve performance targets.
Compliance and Safety Management
- Ensure compliance with transport regulations and company policies.
- Verify driver licences and operational documentation.
- Maintain fleet safety standards.
- Promote a safe working environment.
- Ensure adherence to health and safety requirements.
- Monitor compliance with operational procedures.
Reporting and Administration
- Compile fleet and operational reports.
- Monitor key performance indicators (KPIs).
- Maintain fleet records and documentation.
- Report operational challenges and recommend solutions.
- Ensure accurate record keeping and reporting.
Customer Service and Stakeholder Management
- Build and maintain strong customer relationships.
- Ensure customer service standards are achieved.
- Monitor compliance with Service Level Agreements (SLAs).
- Resolve operational issues affecting customer service.
- Communicate effectively with customers and internal stakeholders.
Minimum Requirements
Educational Qualifications
Essential
- Grade 12 (Matric)
Computer Skills
Essential
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- General Microsoft Office proficiency
Experience
Essential
- Minimum 5 years’ experience in the logistics or transport industry.
- Minimum 3 years’ experience in a supervisory role.
- Experience managing fleet operations.
- Experience in route planning and distribution management.
Knowledge Requirements
- Fleet management principles.
- Transport and logistics operations.
- Distribution and delivery processes.
- Vehicle maintenance and compliance requirements.
- Geographical knowledge of Bloemfontein and surrounding areas.
Key Competencies
Leadership and Management
- Team leadership.
- Staff supervision.
- Performance management.
- Employee development and coaching.
Operational Skills
- Fleet management.
- Route planning.
- Distribution management.
- Logistics coordination.
- Transport operations management.
Problem-Solving Skills
- Analytical thinking.
- Decision-making.
- Conflict resolution.
- Ability to identify and resolve operational issues.
Administrative Skills
- Record keeping.
- Reporting and documentation.
- Data analysis and monitoring.
- Operational administration.
Customer Service Skills
- Customer relationship management.
- Service delivery management.
- Stakeholder engagement.
- SLA management.
Communication Skills
- Verbal communication.
- Written communication.
- Interpersonal skills.
- Team coordination.
Personal Attributes
- Ability to work under pressure.
- Attention to detail.
- Organisational skills.
- Accountability and reliability.
- Initiative and proactive approach.
- Strong work ethic.