Officer (Post Level 11)- UFS
JOB DETAILS
- Position: Officer (Post Level 11)
- Department: Financial Aid
- Location: Bloemfontein
- Employment Type: Permanent
PURPOSE OF THE ROLE
To provide efficient and accurate administrative support in the Financial Aid unit, ensuring the proper management, processing, and disbursement of student funding such as bursaries and loans, while delivering high-quality service to students and stakeholders.
KEY RESPONSIBILITIES
Financial Aid Administration
- Administer, process, and monitor student loans and bursaries
- Calculate and adjust funding allocations
- Allocate book, meal, transport, and accommodation allowances
NSFAS & Funding Processes
- Prepare and submit required templates to NSFAS
- Assist students with applications and agreements
- Attend NSFAS workshops and provide feedback
Financial Processing
- Process refund requests accurately and timeously
- Manage financial records and ensure compliance with policies
Student & Stakeholder Support
- Respond to enquiries from:
- Students
- Parents/guardians
- Landlords
- Donors
- Provide guidance on financial aid processes
Administration & Coordination
- Perform general office administration duties
- Send official communications (SMS and email)
- Assist in coordinating donor visits and engagements
- Participate in meetings and contribute to team objectives
REQUIRED COMPETENCIES
Core Skills
- Strong administrative and financial skills
- Attention to detail and accuracy
- Proficiency in MS Office
Behavioural Competencies
- Ability to work under pressure and adapt to change
- Strong interpersonal and communication skills
- Teamwork and collaboration
- Professionalism and adherence to rules
Additional Strengths
- Ability to multitask and manage deadlines
- Problem-solving and strategic thinking
- Customer service orientation
MINIMUM REQUIREMENTS
- Bachelor’s degree / Advanced Diploma (NQF Level 7) in Finance or Accounting
- Minimum of 2 years’ relevant financial experience
ADVANTAGEOUS
- Knowledge of PeopleSoft
- Experience in higher education financial aid
- Familiarity with NSFAS policies and processes
WORK ENVIRONMENT
- Fast-paced academic environment
- Regular interaction with students and stakeholders
- Requires accuracy, confidentiality, and professionalism