Dispatch Supervisor- Grain Field Chickens x1
- Position: Dispatch Supervisor
- Company: Grain Field Chickens
- Location: Reitz
- Industry: Poultry / FMCG / Warehousing and Logistics
- Employment Type: Permanent
Purpose of the Position
The Dispatch Supervisor is responsible for overseeing warehouse and dispatch operations to ensure the efficient receiving, storage, stock control, order picking, loading, and distribution of products. The role focuses on maintaining inventory accuracy, supervising warehouse staff, ensuring compliance with safety and quality standards, and achieving operational efficiency targets.
Key Responsibilities
Warehouse and Dispatch Operations
- Supervise the movement of products from receiving to storage and from storage to dispatch.
- Ensure all stock movements comply with company procedures and warehouse standards.
- Monitor warehouse space utilization and optimize storage capacity.
- Ensure products are stored correctly in bins, pallets, and designated locations.
- Oversee dispatch activities to ensure timely and accurate delivery preparation.
Inventory and Stock Control
- Monitor stock levels and report shortages to management.
- Ensure stock counts are conducted regularly.
- Investigate and resolve stock variances.
- Monitor slow-moving and expiring stock.
- Maintain accurate pallet and bin allocation records.
- Conduct spot checks on picked and loaded orders to ensure quality and accuracy.
Equipment and Asset Management
- Ensure daily inspections of warehouse equipment are completed.
- Verify that reach trucks and handling equipment are safe and operational.
- Report equipment faults and maintenance requirements.
- Safeguard company assets and prevent losses.
Team Supervision and Performance Management
- Supervise warehouse and dispatch personnel.
- Monitor employee productivity and operational efficiency.
- Provide coaching, counselling, and performance feedback.
- Monitor attendance, punctuality, and workplace conduct.
- Ensure employees wear appropriate Personal Protective Equipment (PPE).
- Allocate tasks and monitor workflow.
Health, Safety, Environment and Quality (SHEQ)
- Ensure compliance with all SHEQ policies and procedures.
- Conduct daily toolbox talks.
- Monitor safe operation of loading and handling equipment.
- Coordinate employee safety training.
- Ensure dangerous goods training requirements are met where applicable.
- Investigate and address safety concerns and incidents.
Quality Assurance
- Prevent product damage and contamination.
- Ensure handling, storage, and dispatch processes comply with quality standards.
- Monitor cold chain and product integrity requirements where applicable.
- Ensure adherence to food safety regulations and company quality procedures.
Housekeeping and Compliance
- Maintain a clean, organized, and safe warehouse environment.
- Ensure housekeeping standards are consistently met.
- Enforce company policies and operational procedures.
- Complete operational reports and documentation.
Minimum Requirements
Education
- Grade 12 or NQF Level 4 equivalent.
Advantageous Qualification
- Certificate in Logistics and Warehousing.
Experience
- Minimum 3 years of warehousing experience.
- Supervisory experience within:
- Poultry industry, or
- FMCG environment.
Licences
- Valid Reach Truck Licence.
- Valid Counterbalance Forklift Licence.
Additional Requirements
- Basic computer literacy.
- Willingness to work:
- Overtime
- Shift schedules
- Weekends when required.
Required Skills
Operational Skills
- Warehouse management.
- Dispatch and distribution coordination.
- Inventory control.
- Logistics operations.
- Stock reconciliation.
Leadership Skills
- Team supervision.
- Coaching and mentoring.
- Performance management.
- Conflict resolution.
Administrative Skills
- Reporting and record keeping.
- Inventory documentation.
- Compliance monitoring.
- Operational planning.
Technical Skills
- Warehouse systems.
- Inventory tracking systems.
- Basic computer applications.
- Freight handling equipment operation.
Personal Competencies
- Strong attention to detail.
- Good communication skills.
- Planning and organizational ability.
- Problem-solving capability.
- Ability to work under pressure.
- Team-oriented mindset.