Join Our Team and Elevate Your Career!
We are looking for a dedicated and customer-focused General Assistant to join our team. If you have a passion for excellent service, thrive in a fast-paced environment, and are eager to grow within a dynamic retail setting, this opportunity is for you!
About the Company
Cashbuild is the largest retailer of building materials and associated products, selling directly to cash-paying customers through its 255 (and growing) stores in South Africa, Namibia, Lesotho, Botswana, Swaziland, and Malawi. Cashbuild which employs 4 738 people, comprises Cashbuild Limited and the operating subsidiaries registered in the abovementioned countries. Cashbuild is the first choice retailer in its chosen field in all the regions in which it operates. It achieves this by carrying a focused in-depth quality product range at the most competitive prices, to meet the needs of the local market for homebuilders, home improvers, contractors, farmers, traders and any persons wanting to purchase our quality building materials for cash.
Cashbuild shares have been listed on the JSE Securities Exchange since 1986.
Job Details
- Job Title: General Assistant
- Department: OPS 4 DIV 38 – THABONG BOITUMELO JUNCTION
- Location: Cashbuild – Welkom, Free State, South Africa
Requirements:
- Minimum Grade 10 or NQF 3 with 1 year of relevant experience OR Grade 12 without experience
- Ability to communicate effectively in English and the dominant language of the area
- Valid South African ID or work permit
- Strong numeracy skills to perform basic calculations accurately
- Willingness to work shifts, weekends, and public holidays
- Ability to perform well under pressure
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Key Responsibilities:
Customer Service Excellence
Assist customers in selecting the right products and resolving queries
Address and resolve customer complaints professionally
Merchandising & Stock Management
Maintain stock display according to store layout and safety regulations
Ensure shelves are fully stocked, organized, and price labels are accurate
Store Housekeeping & Safety
Keep aisles and designated areas clean, tidy, and obstacle-free
Comply with Occupational Health and Safety Act (OHSA) requirements
Report damaged stock to the Store Manager
Drive for Results & Problem-Solving
Achieve set targets and maintain company quality standards
Identify and resolve operational issues efficiently
Teamwork & Communication
Collaborate with colleagues to create a positive work environment
Maintain professional and courteous interactions with customers and team members
Why Join Us?
- Be part of a fast-growing and customer-driven retail brand
- Gain valuable experience in retail operations
- Opportunity for growth and career development