Risk Surveyor:Junior(Santam Commercial Underwriting) x1
- Job Title: Risk Surveyor – Junior (Santam Commercial Underwriting)
- Company: Sanlam Group – Santam Division
- Location: Bloemfontein, Free State, South Africa
- Job Type: Permanent | Full-Time
Job Overview:
Santam Commercial Underwriting is seeking a Junior Risk Surveyor to join the Survey Department, based in the North West / Bloemfontein region. The successful candidate will be responsible for assessing, analysing, and reporting on a wide range of insurance risks, both on-site and through desktop reviews.
Working under the supervision of the Head Surveyor, the Junior Surveyor will contribute to Santam’s mission of being a trusted risk management partner by identifying exposures, advising on mitigation strategies, and supporting underwriters with detailed risk assessments.
Key Responsibilities:
Survey Delivery & Risk Assessment
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Conduct site and desktop risk surveys within required turnaround times (SLAs).
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Evaluate risks based on client information, existing surveys, photographs, and data provided by brokers.
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Deliver accurate, technically sound assessments that enable underwriters to make informed decisions.
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Identify, record, and communicate risk exposures, recommending actions for risk reduction, treatment, or transfer.
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Provide feedback and risk advice to internal stakeholders (underwriters, relationship managers, operations teams) under the guidance of the Head Surveyor.
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Ensure that all surveys align with Santam and national risk standards.
Consultation & Advisory
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Assist in educating and consulting with clients, brokers, and underwriters regarding risk exposure and mitigation.
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Provide technical input during renewal processes and new business underwriting.
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Support the development of risk prevention strategies in line with Santam’s operational and safety standards.
Stakeholder Engagement
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Engage with internal departments, brokers, and clients to ensure transparency and understanding of survey findings.
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Collaborate with Santam Group divisions (e.g., MiWay, SEM, Namibia, Specialist Business) to support risk surveying needs.
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Represent Santam professionally during client site visits and broker consultations.
Compliance & Standards
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Ensure compliance with all relevant legislation, bylaws, and safety regulations.
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Follow client and site protocols (including inductions and health requirements).
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Maintain accurate and comprehensive survey documentation and reports.
Minimum Requirements:
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Education: Matric (Grade 12) – Essential
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Experience: Minimum 1 year of risk surveying, safety, or related experience
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Qualification (Preferred):
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Fire Service Qualification
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Technical or Engineering Degree/Diploma
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FPA Advanced Courses or Risk Prevention Training (advantageous)
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Driver’s License: Valid Code 8 (Essential)
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Technical Skills:
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Computer literacy (MS Word, Excel, PowerPoint, Outlook, MS 365)
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Knowledge of underwriting processes, policy wording, and risk assessment procedures
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Understanding of fire hazards, safety systems, and risk identification principles
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Key Competencies & Skills:
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Strong analytical and problem-solving skills.
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Excellent written and verbal communication abilities.
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Detail-oriented with sound report-writing skills.
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Self-motivated and capable of working independently or under supervision.
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Effective time management, planning, and organization.
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Client-focused, with strong interpersonal and networking skills.
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Ability to work under pressure and meet deadlines.
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Proficient in research, learning, and continuous professional development.
Behavioural Attributes:
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Integrity and accountability in decision-making.
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Collaboration and relationship-building with internal and external stakeholders.
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Adaptability to work across different regions or client types.
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Demonstrates Santam’s core values — Integrity, Innovation, Diversity, and Client-Centricity.
About the Company:
Santam, a division of the Sanlam Group, is South Africa’s leading short-term insurance provider, offering expert risk management and underwriting services. With operations expanding across Africa and Asia, Santam’s mission is to deliver Insurance Good and Proper through professionalism, innovation, and a client-focused approach.
Santam is committed to employment equity, diversity, and transformation, offering equal opportunities aligned with its employment equity goals. Preference may be given to candidates from designated groups in accordance with company policy.
How to Apply:
Interested applicants who meet the above requirements can apply through the Sanlam Careers Portal or the Santam Risk Services Department under the reference Risk Surveyor – Bloemfontein.
Please attach a comprehensive CV and cover letter highlighting relevant experience in risk assessment, safety, or technical surveying.


