Showroom Manager homechoice x1
Position Overview
- Job Title: Showroom Manager
- Company: homechoice
- Location: Twin City Mall, Bloemfontein
- Job Type: Full-Time
- Posted: 3 days ago
- Application Platforms: LinkedIn, Recruit.net, Expertini, WhatJobs
Purpose of the Role
The Showroom Manager is responsible for the overall management, operations, and performance of the homechoice retail showroom at Twin City Mall.
You’ll lead a team, drive sales, maintain operational excellence, and ensure an outstanding in-store customer experience aligned with the brand’s values.
About homechoice
homechoice is one of South Africa’s leading homeware and lifestyle retailers, with over 40 years of experience helping customers create beautiful, affordable homes. The company is known for its innovative retail approach, focus on quality products, and exceptional customer service.
Key Responsibilities
1. Sales & Operational Management
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Oversee daily sales operations and ensure all objectives are met.
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Drive sales performance and achieve monthly intake and Net Sales Value (NSV) targets.
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Optimize operational efficiency and workflow within the store.
2. Stock & Merchandising
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Maintain effective stock control and ensure compliance with company procedures.
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Align stock levels with customer needs and visual display standards.
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Implement monthly promotions and ensure visual merchandising standards are met.
3. Cash & Security Management
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Oversee cash handling processes, ensuring accuracy and accountability.
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Safeguard store security and the well-being of staff and customers.
4. Leadership & Team Development
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Lead, motivate, and manage a sales team in a target-driven environment.
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Provide training and mentorship to category specialists.
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Foster a positive, collaborative, and high-performance culture.
5. Customer Experience
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Deliver a world-class customer experience that builds loyalty and trust.
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Address customer concerns promptly and professionally.
6. Reporting & Administration
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Prepare and submit daily, weekly, and monthly reports on performance metrics.
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Oversee stockroom management, minimizing goods returns (GRs) and cancellations.
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Maintain showroom and back-office cleanliness and organization.
7. Project & Business Management
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Implement projects and initiatives that support business growth.
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Ensure adherence to brand and operational standards across the showroom.
Minimum Requirements
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Relevant tertiary qualification in Sales or Marketing (preferred).
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Minimum 5 years’ retail experience, ideally in homeware or related industries.
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At least 5 years in a leadership role within a target-driven retail environment.
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Proficient in MS Office (Excel, Word, Outlook).
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Availability to work shifts, weekends, and public holidays.
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Clear criminal and credit record.
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Must not be debarred or disqualified under the FAIS Act.
What homechoice Values in You
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Ethical, professional, and energetic approach to leadership.
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Strong planning and organizational skills.
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Customer-first mindset — always delivering on promises.
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Inspirational leadership that motivates teams.
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Excellent communication and engagement skills.
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Ability to stay calm under pressure and manage multiple priorities.
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Adaptable, flexible, and proactive in achieving results.
Behaviours That Drive Success
Wow my customer
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Walk in your customers’ shoes
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Deliver on promises
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Offer insight-led solutions
Treat the business as your own
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Take ownership and accountability
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Be creative and explore new opportunities
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Do it right — at the right time
Play as a team
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Be helpful and inclusive
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Create a positive, fun workplace
Summary Insight
This role is ideal for an experienced retail leader who thrives on sales performance, team leadership, and customer engagement.
You’ll be at the heart of the showroom’s success — balancing operational excellence, people management, and sales growth in a dynamic retail environment