Legal Counsellor (Case Management) x1
- Job Title: Legal Counsellor – Case Management: General Team
- Location: Remote (South Africa)
- Industry: Legal / Financial Services
- Job Type: Permanent, Full-Time
- Company: LegalWise
Job Purpose:
To provide first-class legal advice and support services to LegalWise members by managing civil, criminal, and labour matters with professionalism and efficiency. This includes rendering legal opinions, maintaining progress on cases, and ensuring accurate and timely reporting.
Key Responsibilities:
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Render legal advice and support to members via case management systems.
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Manage active files through consistent feedback, correspondence, and case progression.
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Provide assistance in civil, criminal, and labour legal matters.
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Draft legal correspondence and advice letters.
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Peruse legal documentation and provide expert interpretation.
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Update electronic files and case notes frequently and accurately.
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Respond to incoming correspondence in-line with LegalWise standards.
Minimum Educational & Professional Requirements:
| Requirement | Details |
|---|---|
| Qualification | LLB Degree |
| Experience | 1–3 years’ experience as a Legal Counsellor |
| Languages | Proficient in English and at least one other South African official language |
Skills and Competencies Required:
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Excellent oral and written communication skills
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Strong attention to detail
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Understanding of Treating Customers Fairly (TCF) principles
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Client-focused, professional demeanour
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Ability to manage a high volume of cases effectively
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Comfortable using legal case management systems and digital platforms
Additional Requirements:
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Clear ITC and criminal record check
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May be subject to psychometric assessments during recruitment
Employee Benefits:
- Pension Fund Contribution
- Flexible Working Hours
- Company Events
- Paid Annual Leave
- Canteen Access
- Parking Space
- Training Opportunities
- Study Allowance
- 13th Cheque
- Performance Incentives
Company Overview:
LegalWise is a leading legal insurance and services provider in South Africa, supporting clients with legal advice and representation. With a focus on fair treatment, legal empowerment, and access to justice, the company fosters a culture of professional development and client-centred service.


