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    Guide / Front of House (FOH) Couple x1

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    Luxury Game Reserve, guide

    Guide / Front of House (FOH) Couple x1

    Job Overview / Description

    • Position Title: Guide / Front of House (FOH) Couple
    • Location: Luxury Game Reserve, near Bloemfontein, Free State
    • Employer: Kendrick Recruitment (for Luxury Game Reserve)
    • Source: HotelJobs.co.za
    • Job Type: Full-time | Live-in position
    • Salary: Combined R26,000 per month (negotiable, depending on experience)
    • Benefits: Meals provided when guests are in camp | 6 weeks on / 2 weeks off rotation

    Overview:

    A prestigious Luxury Game Reserve near Bloemfontein is seeking an experienced and passionate Guide / Front of House Couple to join its hospitality and guiding team. This live-in opportunity is perfect for a professional couple who thrive in a luxury safari environment and are committed to delivering unforgettable guest experiences.

    Guide Responsibilities:

    • Conduct guided game drives, bush walks, and other wildlife activities, ensuring guest safety at all times.

    • Provide engaging and informative commentary about wildlife, flora, birdlife, and conservation practices.

    • Professionally host guests during activities, meals, and sundowners.

    • Perform routine vehicle maintenance, equipment care, and ensure readiness for drives.

    • Maintain compliance with game drive and firearm handling protocols.

    • Respond appropriately to emergencies in line with company procedures.

    • Assist with general camp duties, including guest transfers, luggage handling, and maintenance support.

    Guide Requirements:

    • Valid South African Guide Licence and PDP (Professional Driving Permit).

    • FGASA NQF 4 qualification with Backup Trails (Lead Trails beneficial).

    • Minimum of 3 years’ Big 5 guiding experience.

    • Valid First Aid certificate (trauma care).

    • Excellent communication and hosting skills.

    • Professional, guest-focused, and enthusiastic personality.

    • Self-disciplined, punctual, and able to work effectively in a team.

    • Basic mechanical knowledge and understanding of radio communication.

    Front of House (FOH) Responsibilities:

    • Greet and welcome guests, ensuring a warm and professional first impression.

    • Ensure tables are correctly set with linen, silverware, and glassware.

    • Provide efficient and friendly food and beverage service during meals.

    • Maintain effective communication between the kitchen and service staff.

    • Possess full menu and beverage knowledge to guide guest choices.

    • Uphold cleanliness, hygiene, and presentation standards throughout dining and guest areas.

    • Assist with stock control, rotation, and basic administration when required.

    Front of House (FOH) Requirements:

    • Previous hospitality experience, ideally as a waiter, host, or floor manager.

    • Strong guest relations and customer service abilities.

    • Enthusiastic, hard-working, and willing to learn.

    • Knowledge of food, wine, and beverage service standards.

    • Understanding of menu ingredients and preparation methods.

    • Professional appearance and high attention to detail.

    Ideal Couple Profile:

    • Passionate about wildlife, conservation, and hospitality.

    • Warm, professional, and adaptable in a luxury safari environment.

    • Able to balance operational responsibilities and guest interaction.

    • Committed to teamwork and excellence in service delivery.

    Schedule & Compensation:

    • Rotation: 6 weeks on duty / 2 weeks off duty

    • Salary: R26,000 per month (combined, negotiable based on experience)

    • Benefits: On-site accommodation and meals provided when guests are in camp

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