Job Title: Relationship Manager: EUM
Company: EUM, part of TWK Agri
Location: Bloemfontein, Free State, South Africa
Job Type: Permanent
Closing Date: 23 May 2025
Position Overview:
TWK Agri’s EUM division is seeking a dynamic and client-focused Relationship Manager to join their Bloemfontein team. This role involves cultivating strong client relationships, identifying business opportunities, and ensuring top-tier customer satisfaction.
Key Responsibilities:
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Build and maintain long-term relationships with clients through personalised service.
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Serve as the main point of contact for client inquiries, issues, and feedback.
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Identify opportunities for upselling and business growth by analysing trends and client data.
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Collaborate cross-functionally with internal departments (sales, marketing, etc.) to align on strategy.
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Provide clients with updates and reports based on data and trend analysis.
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Ensure adherence to company policies and relevant industry regulations.
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Represent the company at events and networking platforms to expand the client base and market insight.
Minimum Requirements:
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Diploma or Degree in Business Administration, Marketing, Finance, or a related field.
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3–5 years of experience in client relationship management, business development, or sales.
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Background in short-term insurance or funeral administration is advantageous.
Skills and Competencies:
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Excellent verbal and written communication skills
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Strong interpersonal and problem-solving abilities
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Customer service oriented with a proactive and solution-driven approach
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Ability to analyse data, spot trends, and provide insights
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Sound understanding of sales and marketing strategies
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Confident in negotiation and managing client expectations
Additional Information:
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The employer reserves the right to expire job advertisements at its discretion before the closing date.
This opportunity is ideal for a relationship manager who thrives in client-facing roles, understands the importance of strategic collaboration, and seeks to grow with a reputable and established agricultural services group.
Also See: EDUVOS: Customer Relationship Marketer (EDU250512-2)


