Floor Manager x1
- Position: Floor Manager
- Location: ABSA Site, Bloemfontein, Free State
- Division: BFM Operations 1
- Job Posted: 22 October 2025
- Closing Date: 07 November 2025
- Type: Permanent
- Industry: Facilities Services
- Level: Mid-Senior
- Functional Area: Operations
Role Purpose
To manage the delivery of Floor Management Services at the ABSA site, ensuring cost-effective, customer-focused operations.
Key Responsibilities
Operations
Prepare and set up meeting rooms as per requests
Ensure meeting rooms are stocked with stationery
Conduct daily floor walks in visitor and office areas
Monitor and report on space usage
Inspect and audit pause areas and maintenance
Maintain cleaning standards and provide AV support (non-technical)
TV/DSTV support
Manage hot desk locker allocation
Track floor audits
Enforce health & safety compliance
Customer Relations
Build and maintain strong customer relationships on-site
Maintain clear and proactive communication with stakeholders
Health & Safety
Weekly checks of first aid boxes
Address health & safety concerns in collaboration with technical teams
Quality Standards
Monitor and ensure quality performance
Complete and maintain documentation, checklists, and inspections
Work Order Management
Liaise with stakeholders on outstanding work orders
Qualifications and Skills
Minimum Requirements
Matric (Senior Certificate)
Valid South African Driver’s License
3 years’ experience in:
Hospitality
Customer-facing services
Facilities Management
Preferred Qualifications
Certification in:
Facilities/Property/Project/Operations Management
SAP Knowledge
MS Office (Intermediate): Word, Excel, PowerPoint, Project, Outlook
Knowledge of:
OHS Act
ISO 9001 Quality Management
Risk Management Systems
Property and Contractual Law
Competencies Required
Initiative and Proactivity
Deadline-Driven and Motivated
Stress Tolerance
Written and Oral Communication
Supervisory and Leadership Skills
Customer Focus and Relationship Building
Negotiation and Analytical Thinking
Planning, Scheduling, and Team Collaboration
Interactive Reasoning
Application Notes
Make sure your CV reflects the required qualifications, experience, and skills
Highlight experience in customer service, facilities operations, and compliance standards
Prepare examples of past work that show problem-solving, team leadership, and client relationship building