Account Manager
Job Details
- Job Title: Account Manager
- Reference Number: CLO260718-1
- Department: Commercial
- Job Type: Permanent
- Industry: Sales / FMCG
- Location: Welkom, Free State
- Positions Available: 1
- Closing Date: 28 July 2026
- Required Education: Grade 12 / National Certificate
- Category: Sales
Job Description
The Account Manager will be responsible for maximising sales within allocated stores in Welkom. The role focuses on managing customer accounts, driving sales growth, maintaining outlet standards, developing account plans and leading teams to achieve business objectives.
The successful candidate will work closely with customers, senior management and sales teams to identify opportunities, improve performance and deliver excellent customer service.
Key Responsibilities
Sales and Account Management
- Generate sales within allocated outlets.
- Identify opportunities to grow the business.
- Prepare and negotiate suggested orders.
- Confirm planned call objectives.
- Investigate sales growth opportunities.
- Develop, negotiate, implement and review account plans.
- Build strong customer and business relationships.
Planning and Administration
- Plan daily activities.
- Prepare call cycle plans.
- Complete sales administration tasks.
- Maintain accurate account and sales records.
Outlet and Brand Management
- Maintain outlets according to required standards.
- Identify and rectify deviations from standards.
- Contribute to brand image and customer service excellence.
- Manage back-up storage facilities.
People Management
- Identify and address people gaps.
- Manage team performance.
- Train and develop Merchandisers.
- Create a motivating work environment.
- Build high-performing teams.
Requirements
- National Diploma.
- Fluent in Business English.
- Intermediate computer literacy.
- Code 10 driver’s licence.
- Willingness to travel off-site and stay overnight when required.
- 3–5 years’ experience working with senior management.
- 3–5 years’ experience in people or team management.
- 3–5 years’ experience in FMCG Sales Management.
- Experience working with the corporate channel will be an advantage.
Key Competencies
- Ability to coach and develop people.
- Strong influencing and negotiation skills.
- Proactive and action-oriented.
- Effective decision-making and problem-solving skills.
- Ability to maintain high standards.
- Strong business acumen.
- Excellent interpersonal and communication skills.
- Ability to manage people for performance.
- Commitment and motivation.
- Customer-focused approach.
- Ability to apply numerical principles.
- Strong planning and organisational skills.
Closing Date: 28 July 2026