Tender Details: ICT Infrastructure Revamp – PACOFS
Job Details
Tender Title: ICT Infrastructure Revamp
Tender Number: RE ADVERT SCM74 INFRASTRUCTURE REVAMP PACOFS
Department: Performing Arts Centre of the Free State (PACOFS)
Tender Type: Request for Quotation (RFQ)
Location: 12 First Avenue, Westdene, Bloemfontein, Free State, 9301
Province: Free State
Industry: Information and Communications Technology (ICT)
Tender Category: ICT Hardware, Software and Network Support Services
Contract Period: 1-year Service Level Agreement (SLA)
Briefing Session: No briefing session
Closing Date: 13 November 2026
Closing Time: 11:00
Project Description
The Performing Arts Centre of the Free State (PACOFS) invites suitably qualified and experienced ICT service providers to submit quotations for the revamp and assessment of its existing ICT infrastructure.
The appointed service provider will be responsible for conducting a comprehensive evaluation of the organisation’s ICT environment, identifying infrastructure weaknesses, cybersecurity risks and operational gaps, and providing independent recommendations for improvement.
The project aims to modernise ICT infrastructure, strengthen network security, improve system performance and ensure compliance with relevant ICT governance standards, cybersecurity frameworks and data protection legislation, including the Protection of Personal Information Act (POPIA).
The successful service provider must provide independent, vendor-neutral advisory services and assist PACOFS in making informed decisions regarding ICT infrastructure improvements and modernisation.
Key Responsibilities / Scope of Work
1. ICT Infrastructure Assessment
Verify and document existing ICT assets.
Assess equipment age, warranty status and support contracts.
Evaluate server rooms, data centres and physical infrastructure.
Identify outdated equipment and infrastructure weaknesses.
Assess existing hardware and software systems.
2. Network Infrastructure Assessment
Evaluate LAN, WAN and Wi-Fi networks.
Identify network weaknesses and single points of failure.
Assess network performance and connectivity.
Review existing network monitoring and alerting systems.
Recommend network optimisation and infrastructure improvements.
3. Cybersecurity and Information Security
Assess Microsoft 365 / Office 365 security configurations.
Review security scores and available security reports.
Evaluate access controls and information security policies.
Review backup procedures and patch management.
Conduct non-intrusive vulnerability assessments with written authorisation.
Identify security risks and recommend corrective measures.
4. Disaster Recovery and Business Continuity
Evaluate existing disaster recovery plans.
Assess business continuity arrangements.
Review backup and recovery procedures.
Identify potential risks that could disrupt business operations.
Recommend improvements to ensure system availability and data protection.
5. ICT Governance and Compliance
Review ICT policies and governance structures.
Assess compliance with POPIA and relevant ISO standards.
Identify and classify operational and cybersecurity risks.
Prepare risk assessment reports.
Develop prioritised recommendations for addressing identified weaknesses.
6. Project Management and Implementation Oversight
Develop an inception and mobilisation plan.
Prepare a consolidated findings report.
Provide an executive summary and remediation roadmap.
Offer verification and oversight during the implementation phase.
Prepare a final project close-out report.
Technical Requirements
Bidders must base their proposals and pricing on the following existing ICT environment:
| Infrastructure | Quantity |
|---|---|
| Five-floor building and artist flats | 1 site |
| Server / Communications Room | 1 |
| ICT Staff Members | 4 |
| End Users | 72 |
| Servers | 4 |
| End-user Devices | 47 |
| Wi-Fi Access Points | 16 |
| Firewall | 1 |
| Router | 1 |
| Network / Telephone Switches | 16 |
| Data / Telephone Points | 80 |
Minimum Requirements
The bidding organisation must demonstrate substantial industry experience and technical expertise in the following areas:
ICT asset management and lifecycle verification.
Server room and data centre infrastructure assessments.
Disaster recovery and business continuity planning.
Microsoft 365 / Office 365 security assessments.
LAN, WAN and Wi-Fi network assessments.
Network architecture and infrastructure design.
Network monitoring and alerting solutions.
Fibre and structured cabling installations, including telephony.
Information security vulnerability assessments.
ICT governance and policy development.
Risk assessment and reporting.
ICT project management and implementation oversight.
Minimum Experience:
At least 10 years’ experience in most of the required ICT specialisations.
At least 5 years’ experience in Microsoft Office 365 security analysis.
Required Project Team
The bidding organisation must provide a project team consisting of at least four specialised professionals:
ICT Project Manager / Lead Consultant.
Cybersecurity Team Member.
ICT Network and Infrastructure Team Member.
ICT Governance / Risk Specialist.
Supporting Documents:
Certified copies of relevant qualifications.
Professional certifications.
Detailed and updated CVs for all proposed team members.
Any changes to the appointed project team will require prior written approval from PACOFS, and replacement personnel must meet the same minimum requirements.
Special Conditions
The service provider must remain independent and vendor-neutral.
Companies, directors, subsidiaries or subcontractors appointed for the subsequent implementation phase are prohibited from bidding.
All commercial partnerships that could influence recommendations must be disclosed.
Vulnerability scanning requires written authorisation from PACOFS.
Security assessments must not disrupt live operations or alter system configurations.
Evaluation will follow the 80/20 preferential procurement points system, subject to the minimum functionality threshold.
Tender Enquiries
Department: Performing Arts Centre of the Free State (PACOFS)
Contact Person: Supply Chain Management
Email: quotation@pacofs.co.za
Telephone: 051 447 7771