Customer Assistant: Fashion, Beauty & Home x1
Job Details
Job Title: Customer Assistant: Fashion, Beauty & Home
Company: Woolworths
Reference Number: WWL260922-21
Location: Northridge Mall, Bloemfontein, Free State
Business Unit: Store Selling Operations
Job Type: Full-Time
Minimum Qualification: Grade 12 / National Certificate
Closing Date: 23 October 2026
Salary: Not specified
Job Description
Woolworths is seeking a customer-focused and motivated Customer Assistant: Fashion, Beauty & Home to join its team at Northridge Mall in Bloemfontein. The successful candidate will provide excellent customer service, assist shoppers with product selection, maintain stock availability and ensure that merchandise is displayed according to the company’s merchandising standards.
The role requires good communication and selling skills, attention to detail, and the ability to manage stock effectively while contributing to sales growth and minimising stock losses. Candidates should be adaptable, professional and willing to work flexible shifts in a fast-paced retail environment.
Key Duties and Responsibilities
Greet customers and provide excellent service, product advice and suitable solutions.
Identify customer needs and recommend appropriate products.
Maintain stock availability on the sales floor by replenishing merchandise from the stockroom.
Support sales growth through effective selling techniques.
Ensure merchandise is correctly ticketed and displayed according to Woolworths’ merchandising standards.
Maintain proper gridding, rack alignment and product presentation.
Keep sales floor and back-of-house areas clean, hygienic, safe and organised.
Help minimise stock losses by reporting suspicious activities and following stock-loss prevention procedures.
Apply Electronic Article Surveillance (EAS) tagging procedures where applicable.
Stay informed about new products, promotions and fitting room policies.
Participate in team meetings and follow daily operational plans.
Maintain professional conduct and comply with company policies on attendance, punctuality, dress code and hygiene.
Communicate effectively with customers and colleagues.
Minimum Requirements
Qualifications and Experience
Grade 12 or an equivalent qualification, preferably at the relevant NQF level.
Previous experience in the retail or Fast-Moving Consumer Goods (FMCG) industry is advantageous.
Skills and Competencies
Strong customer service and interpersonal skills.
Good verbal and written communication skills.
Basic selling skills and the ability to identify customer needs.
Product knowledge and the ability to advise customers appropriately.
Basic numeracy and literacy skills.
Good attention to detail and stock accuracy.
Ability to manage stockroom inventory and sales floor replenishment.
Knowledge of merchandising and product presentation standards.
Personal discipline, reliability and punctuality.
Ability to work effectively in a team and maintain professionalism under pressure.
Flexibility to work different shifts as required by the business.