Customer Assistant: Foods- Woolworths x1
Job Details
Job Title: Customer Assistant: Foods
Company: Woolworths
Reference Number: WWL261020-21
Location: Northridge Mall, Bloemfontein, Free State
Business Unit: Store Selling Operations
Job Type: Full-Time
Minimum Qualification: Grade 12 / National Certificate
Closing Date: 23 October 2026
Salary: Not specified
Job Description
Woolworths is looking for a friendly, reliable and customer-focused Customer Assistant: Foods to join its team at Northridge Mall in Bloemfontein. The successful candidate will be responsible for providing excellent customer service, maintaining product displays, replenishing shelves and ensuring that food products meet the company’s quality, hygiene and safety standards.
This role is ideal for someone who enjoys working with people, has good attention to detail and can contribute to a positive retail environment. The candidate must be willing to work flexible shifts and demonstrate professionalism, honesty and teamwork.
Key Duties and Responsibilities
Welcome customers warmly and provide excellent customer service.
Assist customers with product-related questions and provide accurate product information.
Replenish shelves and maintain appropriate stock levels.
Implement stock rotation procedures to maintain product quality and reduce waste.
Follow food handling, hygiene, health and safety procedures.
Operate the cashier and complete basic administrative duties when required.
Identify and report product quality concerns, suspicious activities and stock losses.
Keep the department clean, organised and presentable.
Arrange products according to company standards and planograms.
Inform customers about promotions and new product lines.
Work flexible shifts according to business requirements.
Collaborate with colleagues to maintain an efficient working environment.
Comply with company policies relating to attendance, dress code and personal conduct.
Minimum Requirements
Qualifications and Experience
Grade 12 or an equivalent NQF-level qualification.
Basic computer literacy.
Previous retail or food-environment experience is advantageous but not compulsory.
Skills and Competencies
Strong customer service and communication skills.
Basic numeracy and literacy skills.
Good attention to detail.
Ability to understand and follow operational procedures.
Knowledge of product handling, hygiene and safety standards.
Reliability, honesty and a strong sense of responsibility.
Ability to work under pressure while maintaining a pleasant and professional attitude.
Good teamwork and interpersonal skills.
Willingness to work flexible hours and different shifts.