Store Manager (45hr) – Exact, Senekal Mall
- Position: Store Manager (45hr) – Exact, Senekal Mall
- Location: Senekal Mall, Free State, South Africa
- Employer: Exact (TFG – The Foschini Group)
- Job Type: Full-time
- Posting Date: 28 October 2025
Job Purpose
The Store Manager is responsible for driving sales performance, managing operational efficiency, and ensuring a superior customer experience in line with Exact and TFG’s standards. The role also involves leading, developing, and motivating store staff while ensuring compliance with company policies, merchandising standards, and financial objectives.
Key Responsibilities
-
Sales & Turnover: Drive store performance to achieve or exceed sales and profit targets.
-
Expense Control: Monitor and control operating costs to ensure profitability.
-
Stock Management: Manage inventory to minimize shrinkage and stock loss within company standards.
-
People Management:
-
Recruit, train, and develop store staff.
-
Manage employee relations and performance.
-
Foster engagement and a culture of accountability.
-
-
Merchandising: Execute in-store merchandising strategies to maintain brand presentation and product appeal.
-
Customer Service: Implement and uphold customer service standards to ensure customer satisfaction and retention.
Qualifications & Experience
-
Minimum qualification: Matric (Grade 12).
-
Experience:
-
Minimum of 3 years in retail, with at least 1 year in a store leadership/management role.
-
Skills
-
Sales and negotiation skills.
-
Strong leadership and people management.
-
Customer service and loyalty building.
-
Strategic planning and organizational ability.
-
Knowledge of store operations, policies, and procedures.
-
Ability to manage digital communication tools for customer engagement.
-
Analytical thinking for identifying sales opportunities and challenges.
Key Behaviours
-
Action Oriented: Takes initiative with urgency and enthusiasm.
-
Customer Focused: Anticipates and meets customer needs.
-
Drives Engagement: Inspires and motivates teams.
-
Accountability: Holds self and others responsible for outcomes.
-
Builds Networks: Develops strong internal and external relationships.
-
Optimizes Work Processes: Continuously improves efficiency.
-
Values Differences: Promotes diversity and inclusion in the workplace.
Employment Equity
Preference will be given to candidates from designated groups in line with the Employment Equity Act.
About the Company
TFG (The Foschini Group) is a leading international retail group with 34 lifestyle and apparel brands, including Exact, which offers affordable, trendy, quality fashion for the entire family. TFG is committed to growth, innovation, and creating remarkable omnichannel customer experiences.