Appointment of Service Provider – Electricity Disconnection & Reconnection (3 Years)
Tender No: NLM: FIN 05 [02/2026]
Issued By: Ngwathe Local Municipality
Location: Parys, Free State
Tender Type: Open Tender (Request for Bid)
Contract Period: 3 Years
Closing Date: 31 March 2026 at 12:00
Compulsory Briefing Session
Date: 09 March 2026
Time: 14:00
Venue: Ngwathe Local Municipality
Attendance: Mandatory
Failure to attend may result in disqualification.
Objective
To appoint a qualified service provider to manage electricity disconnections and reconnections, meter monitoring, and related enforcement activities to support revenue collection and electricity supply management.
Scope of Work
The appointed service provider will be responsible for:
Disconnections & Reconnections
Disconnect electricity within 7 days of final warning notice
Reconnect within 72 hours of confirmed payment
Maintain proper activity records and reporting
Meter Monitoring & Audits
Monitor disconnected meters
Conduct pre-paid meter audits
Identify and report unidentifiable or irregular connections
Handle tampered meters (remove illegal devices & report cases)
Revenue Enforcement Support
Deliver final warning notices
Maintain full audit trail of activities
Submit regular operational reports
Operational Requirements
Provide own vehicles, tools, and communication systems
Maintain operational office space
Operate integrated system software linked with municipal GIS
Technical Requirements
Bidders must provide:
Integrated system software capable of instant execution and GIS integration
Public liability insurance of R1,000,000.00 (valid for entire contract)
Liability insurance covering damages/losses
COIDA registration (within 14 days of appointment)
Compliance with the Occupational Health and Safety Act No. 85 of 1993
Vehicles:
Not older than 10 years
Proof of ownership or lease agreement
Personnel & Skills Requirements
The service provider must demonstrate:
Minimum 3 qualified electricians
Trade Test or Red Seal Certificate
CoC for 3-phase systems
At least 3 years’ experience in similar municipal services
Minimum 3 contactable municipal references (last 5 years)
Proven experience in:
Electricity disconnections/reconnections
Water restriction services (advantageous)
Capability to manage:
High-volume field operations
Real-time monitoring systems
Accurate reporting and compliance documentation
Enquiries
Contact Person: Mr Serame Phetoane
Telephone: 056-816-2700
Email: phetoanes@ngwathe.co.za
Tender documents are also available on the official South African eTenders portal.
Key Compliance Checklist
- Attend compulsory briefing
- Provide valid insurance certificates
- Submit proof of electrician qualifications
- Attach municipal reference letters
- Provide vehicle documentation
- Include proof of system capability (GIS integration)