Restaurant Manager: Caramellos X1
Job Overview / Description
- Position Title: Restaurant Manager
- Company: Caramellos Restaurant
- Location: Bloemfontein, Free State, 9301
(On-site position) - Employment Type: Full-Time
- Industry: Hospitality | Food & Beverage | Restaurant Management
Introduction:
Caramellos Restaurant is seeking a dynamic and motivated Restaurant Manager to lead the team in Bloemfontein. The ideal candidate is passionate about hospitality, thrives in a fast-paced environment, and is committed to providing exceptional customer experiences. This role is perfect for someone who leads with positivity and professionalism, and who can balance both staff management and operational excellence.
Key Responsibilities:
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Oversee daily restaurant operations ensuring efficiency and quality service
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Delegate tasks effectively to restaurant staff to ensure smooth workflow
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Communicate regularly with management to align business goals and customer satisfaction
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Set and manage performance targets and incentives to boost profitability
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Handle customer complaints professionally in line with company service standards
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Promote a positive and proactive team culture
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Manage staff conflicts, grievances, and disciplinary matters in line with company policies
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Ensure full compliance with health and safety regulations
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Uphold and enforce the Staff Code of Conduct
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Guarantee an excellent guest experience for all visitors
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Oversee recruitment, onboarding, and staff training
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Monitor inventory, place orders, and manage stock control
Minimum Qualifications & Experience:
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Previous experience in restaurant management or supervisory role (required)
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Strong leadership and team coordination skills
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Experience in customer service, stock control, and staff training
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Hospitality or business qualification (advantageous)
Key Competencies:
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Positive and ambitious mindset
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High level of self-motivation
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Strong interpersonal and communication skills
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Excellent customer service orientation
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Proactive, detail-oriented, and results-driven
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Ability to problem-solve and resolve conflict efficiently
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Professional under pressure and adaptable to dynamic environments
Remuneration:
Not specified (Market-related, based on experience)