Pharmacy Manager – Clicks Dihlabeng x1
- Location: Free State
- Company: Clicks Group Limited
- Published: 1 hour ago
- Type: Permanent
- Reports to: Area Manager
- Contractual Hours: 45 hours per week, 6 days
Introduction
Are you passionate about helping people feel good? Clicks Group is offering an exciting opportunity for a Pharmacy Manager at its Clicks Dihlabeng branch. The successful candidate will lead the dispensary and clinic teams to deliver excellent patient care, service quality, and compliance standards — driving overall store performance.
Job Purpose
To ensure the efficient operation of the dispensary and clinic, delivering high standards of pharmaceutical care and service excellence, while meeting sales and compliance targets to maintain Clicks’ competitive advantage.
Key Objectives & Responsibilities
Pharmaceutical Care
Deliver high standards of professional, accurate, and safe dispensing.
Ensure compliance with SAPC regulations and Good Pharmacy Practice (GPP).
Provide effective patient advice and promote generic substitution where appropriate.
Operational Management
Manage and control dispensary operations including stock, shrinkage, and housekeeping.
Maintain administration and merchandising standards in line with company policies.
Ensure legal and ethical compliance in all pharmacy practices.
Financial & Business Management
Ensure the operational and financial viability of the dispensary.
Manage budgets, control expenses, and achieve core dispensary and clinic targets.
Take proactive action to maintain profitability and sustainability.
People Leadership
Lead, mentor, and develop pharmacists, assistants, interns, and learners.
Ensure appropriate scheduling, attendance tracking, and HR compliance.
Foster a motivated, capable team that meets current and future business needs.
Customer Experience
Drive customer service initiatives to create an excellent shopping experience.
Promote customer loyalty and Clicks ClubCard participation.
Integrate the dispensary with the clinic and healthcare aisles for a full-service offering.
Team Integration
Promote cohesion between store operations, clinic, and pharmacy teams.
Champion company values and contribute to a high-performance culture.
Drive employee engagement, customer satisfaction, and shareholder value.
Education & Experience Requirements
Registered Pharmacist with the South African Pharmacy Council (SAPC) – Essential
Minimum 2 years’ experience post community service – Essential
Minimum 1 year People Management experience – Essential
Registered as the Responsible Pharmacist (SAPC) – Essential
Retail pharmacy experience – Desirable
Unisolv system experience – Desirable
Knowledge, Skills & Competencies
Strong knowledge of SAPC regulations and ethical practices
Stock, cost, and compliance management expertise
Financial management and risk control understanding
Excellent patient care and customer service orientation
Sound managerial, coaching, and team leadership ability
Effective planning, problem-solving, and organizational skills
Strong computer literacy and financial acumen
Knowledge of Labour Law and Industrial Relations (IR) practices
Core Competencies:
Leading and Supervising
Delivering Results & Meeting Customer Expectations
Planning and Organising
Relating and Networking
Working with People
Entrepreneurial & Commercial Thinking
Adhering to Principles and Values
Benefits
Training and development opportunities
Paid annual leave
(Benefits may vary by role and department)
Employment Equity
Clicks Group Limited is committed to the principles of Employment Equity and encourages applications from individuals who will help the company achieve its transformation objectives.