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    Monday, May 25
    Job Opportunity

    Operations Manager: Logistics x1

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    Operations Manager: Logistics

    Operations Manager: Logistics x1

    • Position: Operations Manager: Logistics
    • Company: Famous Brands
    • Location: Bloemfontein (managing operations in Eastern Cape)
    • Type: Full-time

    Job Description

    The Operations Manager is responsible for overseeing warehouse and distribution operations for the Eastern Cape region. This includes fleet management, warehouse performance, customer service, systems optimisation, inventory accuracy, financial management, staff leadership, and compliance with safety standards. The role requires strong FMCG logistics experience and the ability to drive world-class operational efficiency.

    Key Responsibilities

    Operational Leadership

    • Manage warehouse operations and the distribution fleet across the Eastern Cape (depot and cross-dock site).

    • Maintain high standards of cleanliness, hygiene, and organisation across staff, equipment, vehicles, and facilities.

    • Ensure adherence to fleet and warehouse SOPs, operational standards, and compliance requirements.

    Customer Service & Performance

    • Achieve On-Time, In-Full, No Errors (OTIFNE) delivery performance.

    • Act as custodian of customer service excellence across all Famous Brands categories and brands.

    • Enhance productivity and operational efficiencies while meeting volume and output targets.

    Systems & Process Optimisation

    • Use Manhattan SCALE WMS to enhance warehouse efficiency and productivity.

    • Leverage Trackmatic to improve delivery scheduling, monitoring, and customer service.

    • Maintain compliance with Plato (hours, kilometres, adherence tracking).

    • Ensure full end-to-end utilisation of all logistics systems.

    Inbound & Inventory Management

    • Coordinate inbound suppliers to align stock levels with operational capacity.

    • Oversee inbound handling, cycle counts, stock accuracy, and stock-taking.

    • Investigate and resolve stock variances while reducing waste and losses.

    Financial Management

    • Prepare and present monthly financial performance packs.

    • Manage logistics budgets and fixed operational costs.

    • Participate in the annual business planning process.

    Human Capital Management

    • Lead staff performance reviews, development, and recognition initiatives.

    • Manage third-party contractors and service providers.

    • Ensure effective workforce planning, training, and resource allocation.

    Occupational Safety & Health

    • Enforce OSH compliance and risk mitigation.

    • Continuously assess and improve safety standards across logistics operations.

     Key Skills & Requirements 

    Minimum Requirements

    • Tertiary qualification (BCom or Diploma in logistics/supply chain/business).

    • 5+ years’ experience in FMCG distribution.

    Technical & Operational Skills

    • Warehouse management

    • Fleet and distribution management

    • Inventory control & cycle counts

    • KPI management: OTIFNE, warehouse metrics

    • Financial budgeting, reporting, and variance analysis

    • WMS experience (Manhattan SCALE preferred)

    • Transport monitoring systems (Trackmatic)

    • Compliance systems (Plato)

    • Supplier & inbound coordination

    Leadership & Behavioural Competencies

    • Strong people management & team development

    • Excellent communication and customer service orientation

    • Data-driven decision making

    • Problem-solving in high-pressure environments

    • Strong organisational and planning skills

    • Safety and compliance mindset

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