Debt Collection Officer(2320241)
- Job Title: Debt Collection Officer
- Company: PH Attorneys
- Location: Bloemfontein, Free State
- Sector: Legal / Finance
- Employment Type: Permanent
- Salary: Market Related
- Employment Equity Position: Yes
- Reference: 2320241
- Application Closing Date: 21 November 2025
Job Purpose
The Debt Collection Officer will be responsible for executing effective debt recovery strategies, managing client accounts, and ensuring compliance with all financial and legal requirements. This role requires a professional with strong negotiation, communication, and organizational skills to support the firm’s financial operations and maintain healthy client relationships.
Key Responsibilities
Manage and execute debt recovery processes in accordance with company policies and legal standards.
Liaise with clients and debtors to negotiate payment arrangements and settlements.
Maintain accurate records of all communication, agreements, and payments received.
Monitor overdue accounts and follow up promptly to minimize bad debts.
Prepare and submit detailed debt collection reports to management.
Collaborate with the Finance and Legal Departments to ensure compliance and streamline collection procedures.
Ensure all collection activities comply with relevant laws and ethical standards.
Utilize accounting and legal software (e.g., AJS) to update and track account information.
Perform reconciliations and assist with financial reporting as required.
Identify potential problem accounts and recommend proactive measures.
Minimum Requirements
Diploma in Accounting or Finance (Essential)
Minimum of 5 years’ proven experience in debt collection (preferably within a legal or financial environment)
Experience in accounting and financial processes will be advantageous
Proficiency in Microsoft Excel and other MS Office applications
Experience with AJS legal software (advantageous)
Fluent in Afrikaans, English, and one of the following: Sesotho, isiXhosa, or isiZulu
Basic understanding of legal accounting principles
Strong interpersonal, negotiation, and problem-solving skills
Excellent planning, organization, and communication abilities
Demonstrated ability to adapt to new systems and learn quickly
Proactive and results-driven mindset
Desired Attributes
High level of professionalism and integrity
Strong attention to detail
Resilient under pressure with a goal-oriented attitude
Team player who collaborates effectively with colleagues and clients
Self-motivated with excellent time management skills
Why Join PH Attorneys
Reputable law firm with a strong focus on financial and legal excellence
Opportunity to develop expertise in legal debt recovery and finance
Inclusive work environment that values professional growth and collaboration
Competitive market-related compensation package