Thursday, April 16

    Credit Controller (Mediclinic)

    Job Overview

    • Job Title: Credit Controller
    • Company: Mediclinic
    • Location: Bloemfontein, South Africa
    • Job Type: Full-Time | Permanent
    • Experience Level: Intermediate
    • Industry: Healthcare / Medical Services
    • Functional Area: Credit Control / Accounts Receivable / Finance
    • Posted: 2 days ago

    Job Description

    Mediclinic, an international private healthcare services group, is seeking a Credit Controller in Bloemfontein to proactively manage financial risk and maximise collection of outstanding debt. The role requires sound knowledge of debt collection procedures, medical aid billing, and healthcare administration.

    You will play a key role in supporting the hospital’s financial sustainability by ensuring accurate, compliant, and timely debt collection processes aligned with both healthcare funders and internal policies.

    Key Responsibilities

    • Manage and mitigate financial risk related to outstanding accounts

    • Collect outstanding debt to meet or exceed organisational benchmarks

    • Efficiently utilise resources to support collection and credit control processes

    • Apply rules and regulations related to funder contracts and ensure their correct implementation

    • Execute reconciliations, adjustments, and follow-up activities across financial classes

    • Handle bad debts, overpayments, unclaimed funds, and other account discrepancies

    • Ensure compliance with relevant debt collection laws and internal policies

    Minimum Requirements

    Education

    • Grade 12 / Matric (Essential)

    Experience

    • Debt collection experience (Essential)

    • 2–3 years’ experience in a debt collection environment (Preferred)

    • Experience in the private healthcare / hospital environment (Preferred)

    Key Skills & Knowledge Areas

    • Credit control and debt collection principles, policies, and legislation

    • Medical Aid billing requirements and claim processes

    • Financial acumen – including reconciliations, journals, debits/credits

    • Working knowledge of AS400 system, Debtpack, Connect, and EDI processes

    • Patient Administration procedures and systems

    • Familiarity with relevant legislation:

      • National Credit Act

      • Consumer Protection Act

      • Workman’s Compensation Act

    • Computer literacy – Microsoft Office Suite (Excel, Word, Outlook)

    About Mediclinic Group

    Founded in 1983, Mediclinic is a leading international private healthcare group with divisions in:

    • Southern Africa (South Africa & Namibia)

    • Switzerland

    • United Arab Emirates

    The group is committed to delivering specialist-orientated, multidisciplinary care and is recognized for its quality, trustworthiness, and patient-centric services.

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