Office Sales Manager Covision Group X2
Job Details:
Position Information
Job Title: Office Sales Manager
Company: Covision Group
Location: Not specified (regional branches)
Job Type: Full-time / Permanent
Reporting: Branch Management / Regional Leadership
Job Overview / Description: Office Sales Manager
The Office Sales Manager is responsible for driving sales performance, increasing policy numbers, and leading a team of field agents and office sales staff. The role focuses on achieving monthly sales targets through strong sales leadership, strategic market growth, and excellent client service. The Office Sales Manager is accountable for recruiting, training, and managing the branch sales team while ensuring compliance with company sales processes and regulatory requirements.
The role involves developing and executing sales plans, implementing marketing and activation campaigns, and identifying new market opportunities to expand the branch footprint. The Office Sales Manager also oversees client service operations and ensures high levels of retention and persistency through effective follow-up and support. The position requires strong leadership, performance management, and the ability to work under pressure in a target-driven environment.
Key Responsibilities
Sales Leadership
Recruit, lead and motivate the branch sales team (office staff and field agents)
Set daily, weekly, and monthly sales targets and monitor performance
Conduct morning sales briefings and end-of-day performance reviews
Sales Growth & Targets
Achieve monthly sales targets for new business
Grow the branch footprint through activations, door-to-door campaigns, and marketing drives
Identify and pursue new market opportunities
Staff Management
Recruit, onboard, and train new field agents
Monitor productivity, attendance, and accountability
Conduct weekly individual performance reviews and coaching sessions
Ensure compliance with Covision sales processes, ethical guidelines, and FSCA expectations
Client Service & Retention
Oversee walk-in client services and ensure excellent customer experience
Drive persistency and retention through effective client support
Branch Operations
Ensure the branch is fully staffed and presentable
Assist with office reporting (daily sales reports, weekly summaries, monthly performance)
Minimum Requirements
Matric (Grade 12)
Minimum 3 years sales management experience (insurance or funeral industry preferred)
Strong leadership and team management skills
Valid driver’s licence and own car (advantageous but not mandatory)
Ability to work under pressure and meet targets
Knowledge of funeral operations or insurance sales is a strong advantage
Excellent communication skills in English and local languages