Wellness Assistant – Clicks Mandela Park
- Listing Reference: click_024007
- Company: Clicks Group
- Location: Bethlehem
- Industry: Wholesale & Retail Trade
- Contract: Permanent
- Hours: 28 – 40 hours per week
- Remuneration: Market Related
- Apply By: 4 March 2026
- Employment Equity Position: Yes
Job Description
The Wellness Assistant is responsible for delivering exceptional customer service by providing knowledgeable advice on healthcare, nutrition, and supplementation products. The role focuses on driving sales, maintaining stock control, and ensuring high store standards within the healthcare department.
Key Responsibilities
Customer Service & Sales
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Provide expert advice on healthcare, fitness, and supplement products
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Consult with customers to recommend suitable products
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Drive healthcare sales through cross-selling and upselling
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Promote a wide range of brands to increase profitability
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Build strong customer loyalty
Stock & Risk Management
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Ensure stock availability in healthcare aisles
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Follow stock management and rotation principles to prevent wastage
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Prevent stock losses by adhering to risk management policies
Store Standards & Merchandising
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Maintain high standards of hygiene and cleanliness
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Follow merchandising guidelines and procedures
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Adhere to store Standard Operating Procedures (SOPs)
Continuous Development
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Develop own product knowledge
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Share information with relief staff to ensure service continuity
Minimum Requirements
Education
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Matric (50% Pure Maths or 50% Maths Literacy)
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English 50%
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Desirable: Sports / Fitness / Nutrition qualification
Experience
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At least 1 year related experience
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Experience with sports nutrition and vitamin products
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Selling skills and customer-related training
Knowledge
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Basic knowledge of health, fitness, and supplements
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Understanding of retail operations (stock management, merchandising, risk management)
Skills
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Strong communication and interaction skills
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Customer service orientation
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Selling skills
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Merchandising skills
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Basic computer literacy (desirable)
Competencies
Essential
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Relating and Networking
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Persuading and Influencing
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Following Instructions and Procedures
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Delivering Results and Meeting Customer Expectations
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Presenting and Communicating Information
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Achieving Personal Work Goals
Desirable
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Coping with Pressure
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Adapting to Change
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Planning and Organising
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Working with People
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Adhering to Principles and Values
Employment Equity
All positions are filled in accordance with the Employment Equity Plan.
People with disabilities are encouraged to apply.