Store Manager (45hr) – Foschini
- Location: Setsing Mall – Phuthaditjhaba, Free State
- Brand: Foschini
- Company: TFG
- Job ID: 11858
- Job Category: Stores
- Job Type: Full-Time (45 hours per week)
- Apply Before: 09 March 2026
Job Description
The Store Manager is responsible for leading the store to achieve sales targets, manage operational performance, and deliver an exceptional customer experience. This role focuses on driving turnover, managing costs, developing staff, and ensuring compliance with company standards.
Key Responsibilities
Sales & Performance Management
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Drive turnover to meet and exceed sales targets
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Develop and implement strategic sales plans
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Manage the full sales process effectively
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Initiate compelling sales conversations
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Handle customer objections and challenges
Financial & Stock Control
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Control store expenses
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Manage stock losses and ensure shrinkage is within company standards
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Ensure compliance with policies and procedures
People Management
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Recruit, train, and develop staff
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Conduct performance management
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Manage employee relations
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Inspire and motivate the team to achieve targets
Merchandising & Customer Experience
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Execute in-store merchandising strategy
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Ensure store presentation standards are maintained
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Deliver excellent customer service
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Build customer loyalty and long-term value
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Leverage digital communication tools to engage customers
Qualifications & Experience
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Matric certificate (Grade 12)
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Minimum 3 years retail experience
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At least 1 year store leadership experience
Required Skills
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Customer Service Delivery
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Customer-Focused Approach
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Managing the Sales Process
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Navigating Customer Challenges
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Planning & Organising
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Verbal Communication
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Negotiation & Selling
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Strategic Sales Planning
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Leadership
Key Behaviours
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Action-Oriented
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Builds Networks
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Customer Focus
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Directs Work
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Drives Engagement
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Ensures Accountability
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Optimizes Work Processes
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Values Differences
Employment Equity
Preference will be given (but not limited to) candidates from designated groups in terms of the Employment Equity Act.
About the Company
TFG is an internationally diversified retail group with 34 lifestyle and apparel brands. The organisation focuses on delivering exceptional omnichannel customer experiences and provides strong career growth opportunities across its brands, including Foschini.