Store Manager (45hr) – Foschini
- Location: Setsing Mall – Phuthaditjhaba, Free State
- Brand: Foschini
- Company: TFG
- Job ID: 11858
- Job Category: Stores
- Job Type: Full-Time (45 hours per week)
- Apply Before: 09 March 2026
Job Description
The Store Manager is responsible for leading the store to achieve sales targets, manage operational performance, and deliver an exceptional customer experience. This role focuses on driving turnover, managing costs, developing staff, and ensuring compliance with company standards.
Key Responsibilities
Sales & Performance Management
Drive turnover to meet and exceed sales targets
Develop and implement strategic sales plans
Manage the full sales process effectively
Initiate compelling sales conversations
Handle customer objections and challenges
Financial & Stock Control
Control store expenses
Manage stock losses and ensure shrinkage is within company standards
Ensure compliance with policies and procedures
People Management
Recruit, train, and develop staff
Conduct performance management
Manage employee relations
Inspire and motivate the team to achieve targets
Merchandising & Customer Experience
Execute in-store merchandising strategy
Ensure store presentation standards are maintained
Deliver excellent customer service
Build customer loyalty and long-term value
Leverage digital communication tools to engage customers
Qualifications & Experience
Matric certificate (Grade 12)
Minimum 3 years retail experience
At least 1 year store leadership experience
Required Skills
Customer Service Delivery
Customer-Focused Approach
Managing the Sales Process
Navigating Customer Challenges
Planning & Organising
Verbal Communication
Negotiation & Selling
Strategic Sales Planning
Leadership
Key Behaviours
Action-Oriented
Builds Networks
Customer Focus
Directs Work
Drives Engagement
Ensures Accountability
Optimizes Work Processes
Values Differences
Employment Equity
Preference will be given (but not limited to) candidates from designated groups in terms of the Employment Equity Act.
About the Company
TFG is an internationally diversified retail group with 34 lifestyle and apparel brands. The organisation focuses on delivering exceptional omnichannel customer experiences and provides strong career growth opportunities across its brands, including Foschini.