Shop Assistant / Cashier – Clicks Botshabelo X1
Shop Assistant / Cashier – Clicks Botshabelo
- Botshabelo, Free State
- Clicks Group
- Listing Reference: click_023718
- Apply By: 19 February 2026
- Contract Type: Permanent
- EE Position
- Industry: FMCG & Supply Management
- Job Category: FMCG, Retail, Wholesale & Supply Chain
Position Overview
The Shop Assistant / Cashier is responsible for delivering service excellence through efficient point-of-sale (POS) operations, customer service, and merchandising activities.
The role focuses on creating a positive shopping experience while ensuring accuracy, compliance, and operational efficiency in-store. This position supports the company’s vision of being the customer’s first choice health and beauty retailer.
Key Responsibilities
Point of Sale (POS) Operations
Execute all POS activities accurately and efficiently
Scan merchandise correctly and collect payments
Process ClubCard rewards and enrol new members
Ensure safe handling of cash at all times
Sales & Promotions
Proactively promote the Clicks ClubCard
Inform customers about promotions and special offers
Support store sales targets
Customer Service
Deliver superior, friendly, and professional customer service
Act as a brand ambassador
Ensure customers “feel good and pay less”
Merchandising & Housekeeping
Maintain merchandising and visual display standards
Execute general housekeeping duties
Maintain up-to-date product and promotion knowledge
Knowledge Requirements
Basic maths calculations
Retail/FMCG background (advantageous)
Understanding of merchandising and promotional principles
Knowledge of stock management procedures
Customer service excellence principles
Skills Required
Planning and organising skills
Problem-solving ability
Strong customer orientation
Good communication skills
Computer literacy
Numeracy skills
Competencies
Essential:
Relating and networking
Following instructions and procedures
Delivering results and meeting customer expectations
Desirable:
Working with people
Persuading and influencing
Planning and organising
Coping with pressure and setbacks
Minimum Requirements
Education:
Essential: Grade 12
Desirable:
Mathematics (50% at Grade 12 level)
English (50% at Grade 12 level)
Experience:
Desirable: Experience in a customer-facing role within a retail/FMCG store environment