General Assistant: CASHBUILD Thaba Nchu x1
Position Information
Job Title: General Assistant (External Applications Only)
Location: Thaba Nchu, Free State, South Africa
Employment Type: External / On-site
Posted: 11 March 2026
Work Schedule: Shifts, including weekends and public holidays
Job Purpose
The General Assistant ensures comprehensive customer service and supports store operations through merchandising, stock management, housekeeping, and safety compliance within their area of responsibility.
Key Responsibilities
Customer Service
Advise and assist customers on products and queries.
Handle and resolve customer complaints professionally.
Ensure a friendly and helpful approach at all times.
Merchandising Standards
Merchandising bulk stock according to store layout and planograms.
Ensure shelves and product displays are fully stocked.
Apply correct shelf price labelling within area of responsibility.
Housekeeping
Keep assigned areas free of obstacles.
Merchandised stock immediately after receiving.
Ensure aisles are safe and accessible for customers.
Complete checklists for canteen and toilet/showers schedules as required.
Safety (OHSA) Compliance
Follow Occupational Health and Safety Act (OHSA) standards.
Use safety gear and ensure safety for staff and customers.
Ensure safe racking and bulk stock handling.
Report any safety discrepancies to the Store Manager.
Stock Loss Management
Report damaged or lost stock to the Store Manager.
Maintain accurate stock control within area of responsibility.
Minimum Requirements
Grade 10 / NQF Level 3 with 1 year of related experience, OR
Grade 12 without prior work experience
Ability to communicate in English and the dominant local language
Valid South African ID or work permit
Ability to perform basic calculations accurately
Willingness to work shifts, weekends, and public holidays
Ability to work under pressure
Skills and Competencies
Attention to detail and accuracy in completing tasks
Client-focused with strong customer service skills
Ability to maintain safe and orderly merchandising
Organizational and time management skills
Integrity and reliability
Willingness to learn and develop professionally
Personal Attributes
Honest, sincere, and professional
Proactive in personal development and skill growth
Energetic, disciplined, and customer-oriented
Able to follow instructions and comply with store policies
Can-do attitude with problem-solving approach