Supervisor (Empact Group – Food Solutions)X1
Job Details
Job Title: Supervisor
Location: Bloemfontein, Free State
Employment Type: Permanent
Posted Date: 04 February 2026
Company / Division: Empact Group – Food Solutions
Industry: Food and Beverages
Functional Area: Operations
Minimum Experience Level: Associate
Job Overview
The Supervisor is responsible for overseeing the smooth daily operation of kitchen production, ensuring menu consistency, cost control, compliance, and service excellence. The role supports the Catering Manager by assisting with inventory control, staff supervision, food quality standards, and operational reporting.
This position requires a hands-on leader with strong kitchen management experience, good administrative skills, and the ability to train, coach, and motivate staff in a fast-paced catering environment.
Job Description
Kitchen Operations & Food Production
Oversee the smooth operation of kitchen production
Ensure consistency and quality across all menu items
Assist in all food production areas, including basic food preparation
Ensure correct portion control, preparation, and storage methods
Stock Control & Cost Management
Assist with inventory monitoring and communicate stock needs to the Catering Manager
Support ordering, receiving, and stock control processes
Conduct regular stock takes as required
Analyze and manage unit food costs effectively
Record, monitor, and minimize food wastage
Quality, Safety & Compliance
Maintain required temperature records and report any variances
Ensure compliance with food safety standards and relevant legislation
Complete and maintain all required paperwork (wastage sheets, cleaning records, etc.)
Service Excellence & Customer Focus
Deliver excellent food and customer service at all times
Support consistent service standards across the unit
People Management & Team Development
Support, train, coach, and develop kitchen staff
Lead by example and assist colleagues in a positive and cooperative manner
Provide operational support and assist with additional duties as required
Education and Experience Requirements
Matric (essential)
Relevant tertiary qualification in Food & Beverage Services or Culinary Arts (compulsory)
Minimum 2 years’ experience in progressive kitchen management (compulsory)
Computer literacy (essential)
Experience with stock control, ordering, and receiving
WorkSmart system knowledge (essential)
Knowledge, Skills & Competencies
Knowledge of catering environments (fine dining to restaurant dining)
Knowledge of South African and industry-specific legislation
Strong management and leadership skills
Effective communication skills
Computer literacy