TRAINER – SMOLLAN X1
Location: Free State, South Africa
Company: Smollan
Industry: Pharmaceutical, Medical, and Healthcare
Job Type: Contract
Job Ref #: SM-6802
Closing Date: Not specified (apply soon)
Positions Available: 1
JOB PURPOSE
To facilitate short-term product and service training programs for in-store staff (FSPs) to improve workplace performance and enhance customer experience. The role involves training delivery, audits, compliance monitoring, and relationship-building within retail environments.
KEY RESPONSIBILITIES
Daily Operations
Facilitate group training sessions in-store for product/service knowledge
Compile and assist with weekly training reports
Oversee data capturing compliance on training tracking systems
Conduct store audits to evaluate training effectiveness
Identify individual and team improvement areas
Teamwork & Communication
Build strong relationships with store staff and management
Conduct knowledge assessments with field staff
Provide on-the-job training to new or junior trainers
Assist with training logistics (equipment, venues, materials, etc.)
MINIMUM REQUIREMENTS
| Category | Requirement |
|---|---|
| Education | Diploma or Degree preferred |
| License | Code 8 Driver’s License (essential) |
| Experience | – 3 years of training experience |
3 years in retail industry (preferred) |
KNOWLEDGE, SKILLS & ABILITIES
Core Competencies
Communication (verbal & written)
Facilitation & presentation skills
Attention to detail & accuracy
Analytical & reporting skills
Project management
Administration & planning
Conflict resolution & interpersonal skills
Strong ability to motivate and influence others
IT proficiency (MS Office Suite)
Resilience and ability to work under pressure
Strategic thinking & leadership capabilities
PERSONAL ATTRIBUTES (KEY COMPETENCIES)
Emotional maturity and professionalism
Agility – quick learner, adaptable
Performance-driven – goal-oriented
Critical thinking and problem-solving
Effective self-management
Organizational awareness
Team collaboration
Time and deadline management
HOW TO APPLY
Visit the Smollan careers page or job portal where the listing was posted.
Register or log in to submit your application.
Prepare and upload:
An updated CV
Optional: A cover letter highlighting your training and facilitation experience
Ensure your application reflects relevant training experience, especially in retail or FMCG environments.
NOTE
No closing date was specified, so apply as soon as possible.
Only shortlisted candidates will be contacted.
By applying, you agree to POPIA compliance regarding your personal data.