Store Manager- Totalsports x1
Job Details
- Position: Store Manager (45hr)
- Company: Totalsports
- Parent Company: TFG
- Location: Ficksburg
- Job Type: Permanent
- Industry: Retail / Sports & Lifestyle Retail
- Workplace: On-site
Job Purpose
To manage and lead the store effectively by driving sales performance, managing staff, controlling stock and expenses, and delivering excellent customer service while maintaining company standards.
Responsibilities
- Drive sales turnover and achieve store targets
- Control store expenses and profitability
- Manage stock losses and shrinkage
- Recruit, train, develop, and manage employees
- Handle employee relations and performance management
- Implement merchandising strategies and maintain store standards
- Deliver high levels of customer service
- Lead and motivate the store team
- Improve conversion rates and category growth
- Ensure smooth day-to-day store operations
Minimum Requirements
Qualification
- Matric / Grade 12 certificate
Experience
- 3–5 years’ retail store management experience
- Experience managing:
- A store with annual turnover exceeding R10 million
- At least 6 direct reports
- Experience in a fast-paced, high-volume retail environment
Required Skills
- Leadership and team management
- Customer service delivery
- Sales and negotiation skills
- Strategic sales planning
- Planning and organising
- Customer-focused mindset
- Communication skills
- Managing customer challenges
- Policy and procedure implementation
Key Behaviours
- Action-oriented
- Customer-focused
- Accountable
- Motivational leader
- Team player
- Strong decision-maker
- Values diversity and teamwork
About the Team
Totalsports promotes performance, authenticity, motivation, and innovation. The brand focuses on sports and fitness while creating a high-performance retail culture.
Employment Equity
Preference may be given to candidates from designated groups in line with the Employment Equity Act.
Company Information