Store Manager- TFG – @home x1
Job Details
Job Title: Store Manager (45hr)
Company: TFG – @home
Job Identification: 15223
Job Category: Stores / Retail
Location: @home Livingspace, Loch Logan, Bloemfontein, Free State
Employment Type: Full-time
Work Schedule: 45 hours per week
Posting Date: 9 October 2026
Closing Date: Not specified in the provided advert
Job Description
TFG is seeking an experienced and customer-focused Store Manager to lead the @home store at Loch Logan in Bloemfontein.
The successful candidate will be responsible for driving sales, achieving turnover targets, controlling operating expenses and managing stock losses. The role also involves leading and developing staff, implementing merchandising standards and ensuring that customers receive excellent service.
The ideal candidate should have strong retail leadership experience, excellent organisational skills and the ability to motivate a team while maintaining high store performance.
Key Responsibilities
Drive store turnover and ensure sales targets are achieved.
Monitor and control operating expenses to support profitability.
Manage stock losses and ensure shrinkage remains within company standards.
Recruit, train, develop and manage employees.
Handle employee relations and performance management.
Implement and maintain in-store merchandising strategies and standards.
Ensure customer satisfaction by delivering excellent service.
Understand customer needs and provide suitable product solutions.
Lead and motivate the team to achieve individual and store performance targets.
Plan, organise and direct daily store operations.
Ensure compliance with company policies and procedures.
Identify opportunities to improve operational efficiency and service delivery.
Build strong relationships with customers, colleagues and relevant business partners.
Minimum Requirements
Applicants must meet the following requirements:
A Matric certificate.
At least three years of retail experience.
At least one year of store leadership experience.
Important: Applicants are requested to ensure that their current line manager is aware of and supports their application.
Required Skills
Customer service and relationship management.
Sales management and achievement of sales targets.
Customer loyalty and customer value management.
Negotiation and selling techniques.
Ability to identify customer needs and present effective solutions.
Handling customer concerns and objections.
Strategic sales planning.
Planning and organising.
Leadership and team management.
Verbal communication.
Knowledge of company policies and procedures.
Ability to manage the sales process and improve service delivery.
Effective use of digital communication to engage customers.
Required Behaviours and Competencies
Action-oriented: Takes initiative and responds promptly to challenges and opportunities.
Builds networks: Develops productive relationships with customers, colleagues and business partners.
Customer-focused: Understands and meets customer needs and expectations.
Directs work: Plans, organises and oversees team activities effectively.
Drives engagement: Motivates and empowers employees to perform at their best.
Ensures accountability: Takes responsibility for results and holds the team accountable for agreed targets.
Optimises work processes: Identifies ways to improve efficiency, quality and effectiveness.
Values differences: Respects and appreciates different perspectives and backgrounds.
About the Company
TFG is an internationally diversified retail group with a portfolio of 34 speciality lifestyle and apparel brands. The group focuses on creating excellent customer experiences and providing employees with opportunities for professional development.
@home specialises in homeware, furniture, décor and lifestyle products, offering customers products to enhance their living spaces.