Store Manager PEP X1
Job Details
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Position: Store Manager
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Job Reference Number: 682012026
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Company: PEP
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Location: Kroonstad, Free State
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Department: Central Division – Free State
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Industry: Retail
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Job Type: Permanent
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Positions Available: 1
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Salary: Market Related
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Closing Date: 06 February 2026
Job Overview
The Store Manager is responsible for leading and managing a PEP store to achieve key business objectives, including driving sales, controlling costs, reducing stock loss, and maintaining world-class store standards. This role requires strong leadership to inspire, coach, and develop a high-performing store team while delivering an exceptional customer experience in line with PEP’s low-cost retail culture.
Key Responsibilities
Sales & Customer Experience
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Drive sales performance by delivering excellent customer service.
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Ensure world-class store standards and a well-maintained store image.
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Implement promotional activities effectively to maximise sales opportunities.
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Manage stock availability to meet customer demand.
Stock & Risk Management
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Minimise stock loss through strong store discipline and adherence to security procedures.
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Ensure correct stock and cash handling practices are followed at all times.
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Foster a positive store culture that promotes accountability and integrity.
Cost Control
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Manage store costs in line with PEP’s low-cost operating model.
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Identify and implement efficiencies to improve store profitability.
Administration & Compliance
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Ensure all store administration is completed accurately and in accordance with company guidelines.
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Maintain compliance with company policies, procedures, and retail regulations.
People Management & Leadership
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Lead, motivate, coach, and develop a dynamic team (“Dynamos”).
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Manage staff performance, training, and development.
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Create a positive, high-energy work environment that supports teamwork and accountability.
Health, Safety & Store Standards
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Maintain high standards of health, safety, housekeeping, and cleanliness.
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Ensure the store environment is safe for customers and employees.
Job Requirements
Qualifications
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Grade 12 (Matric).
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Proficiency in English.
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A degree or diploma in a business or retail-related field will be an advantage.
Experience
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Ideally 1–2 years’ experience in a retail environment in a leadership or supervisory role.
Skills & Competencies
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Computer literacy (Microsoft and/or Google GSuite advantageous).
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Strong planning, organising, leading, and controlling skills.
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Excellent interpersonal, communication, and leadership abilities.
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Ability to work under pressure in a fast-paced retail environment.
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Willingness to work retail hours.
Personal Attributes
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Passion for retail and customer service excellence.
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High level of integrity and willingness to go the extra mile.
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Results-driven and hands-on leadership style.
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Strong problem-solving and decision-making ability.
Additional Notes
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Internal Development Pool candidates will be given preference.
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PEP is committed to Employment Equity.
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If no response is received within 4 weeks of the closing date, the application should be considered unsuccessful.