STORE MANAGER – PEP x1

STORE MANAGER – PEP x1

• STORE MANAGER – PEP 355 VILJOENSKROEN
• Company: PEP
• Location: Viljoenskroon, Free State
• Job Type: Permanent
• Industry: Retail
• Closing Date: 20 April 2026
• Salary: Market Related
• Vacancy Reference: Store Manager – Viljoen

JOB OVERVIEW

The Store Manager role at PEP is responsible for leading a store team to achieve business performance targets (KPIs), including sales growth, cost control, stock management, customer service excellence, and maintaining high store standards.

The role requires strong leadership in a fast-paced retail environment with a strong focus on operational efficiency and customer satisfaction.

KEY RESPONSIBILITIES

1. Sales & Customer Experience

• Drive sales growth through excellent customer service
• Maintain world-class store standards and brand image
• Implement promotions and merchandising strategies effectively

2. Stock & Loss Control

• Minimise stock loss through strict security and stock handling procedures
• Manage stock levels, stock movement, and inventory accuracy
• Ensure compliance with cash handling procedures

3. Cost & Operational Management

• Drive low-cost operational efficiency
• Manage store expenses in line with company guidelines
• Ensure smooth daily store operations

4. Team Leadership

• Lead, coach, and develop store staff (“Dynamos”)
• Manage performance, training, and team motivation
• Build a strong and disciplined store culture

5. Administration & Compliance

• Ensure all store administrative duties are completed accurately and on time
• Maintain health, safety, and housekeeping standards
• Ensure compliance with company policies and procedures

JOB REQUIREMENTS

• Grade 12 (Matric)
• Proficient in English
• Retail-related diploma or degree (advantageous)
• 1–2 years leadership experience in retail (preferred)
• Computer literacy (MS Office / Google GSuite advantageous)

KEY ATTRIBUTES

• Strong passion for retail and customer service
• High integrity and willingness to go the extra mile
• Strong leadership, planning, and organisational skills
• Ability to work under pressure in a fast-paced environment
• Strong communication and interpersonal skills
• Willingness to work retail hours

ROLE SUMMARY

• This is a leadership role suited for a driven retail professional who can manage people, improve store performance, and ensure operational excellence while delivering a strong customer experience in line with PEP standards.