Store manager (45HR) – Foschini bloemfontein
- Company: The Foschini Group
- Brand: Foschini
- Location: Bloemfontein Plaza, Free State, South Africa (On-site)
- Job Type: Full-time (45 hours)
- Industry: Retail / Fashion
- Closing Date: 18 April 2026
- Job Category: Stores
JOB OVERVIEW
The Store Manager role at Foschini is focused on leading store performance, driving sales growth, managing staff, ensuring excellent customer service, and maintaining high merchandising and operational standards in line with The Foschini Group expectations.
The role requires a strong retail leader who can balance commercial performance with customer experience and team development.
KEY RESPONSIBILITIES
1. Sales & Revenue Growth
- Drive turnover to achieve sales targets
- Execute strategic sales planning and in-store initiatives
- Conduct effective sales conversations to maximise conversions
2. Customer Experience
- Ensure high levels of customer satisfaction
- Implement customer service strategies
- Build and maintain customer loyalty
- Resolve customer challenges effectively
3. Stock & Expense Control
- Manage stock losses and shrinkage control
- Control store expenses and improve operational efficiency
- Maintain policy compliance in stock handling
4. People Management
- Recruit, develop, and manage store staff
- Lead performance management and employee relations
- Motivate and engage the team to achieve targets
- Build a high-performance store culture
5. Merchandising & Operations
- Execute in-store merchandising standards and strategy
- Ensure store presentation meets brand expectations
- Maintain operational excellence and compliance
REQUIRED QUALIFICATIONS & EXPERIENCE
- Matric (Grade 12)
- Minimum 3 years retail experience
- At least 1 year in a store leadership/management role
KEY SKILLS
- Customer-focused mindset and service delivery
- Sales process management and negotiation skills
- Strong planning and organisational ability
- Leadership and team motivation
- Problem-solving and handling customer challenges
- Effective communication and presentation skills
- Ability to manage digital customer engagement
- Strategic sales planning and execution
KEY BEHAVIOURS
- Action-oriented: Takes initiative and embraces challenges
- Customer-focused: Prioritises customer needs and satisfaction
- Drives engagement: Motivates and empowers team members
- Ensures accountability: Holds self and team responsible for results
- Optimises processes: Improves efficiency and effectiveness
- Builds networks: Develops strong relationships internally and externally
- Values diversity: Respects different perspectives and backgrounds
- Directs work: Plans and organises team activities effectively
ROLE SUMMARY
This position at Foschini is ideal for a dynamic retail leader who can drive sales performance, inspire teams, and deliver a premium customer experience in a fast-paced fashion retail environment under The Foschini Group.