Sambassador x1
Job Title: Sambassador
Key Responsibilities:
Company: Smollan
Location: Bloemfontein, Free State
Job Type: Part-time
Job Overview:
As a Sambassador, you’ll represent Smollan’s products and services in-store, focusing on customer engagement, inventory management, and sales growth, especially within forecourts (petrol station retail spaces).
Key Responsibilities:
1. Customer Experience Management
Register and vet customers
Manage the rental and return process of equipment
Collect customer feedback and drive service improvements
Ensure equipment is properly stored, tracked, and maintained
2. Inventory Management
Monitor stock levels and device charging
Maintain proper tracking and upkeep of equipment
3. Compliance & Brand Standards
Ensure HSSE (Health, Safety, Security, Environment) compliance
Escalate non-compliance issues
Report on performance, challenges, and site issues
Offer customer-driven insights
4. Administration & Reporting
Capture daily, weekly, and monthly reports
Respond to complaints and queries
Build strong relationships with customers and stakeholders
Minimum Requirements:
Qualifications:
Matric (Grade 12)
Experience:
2–3 years in a sales or retail environment
Skills & Competencies:
Sales & marketing knowledge
Strong customer service skills
Self-management
Admin and communication skills
MS Office proficiency
Basic knowledge of renewable energy (advantageous)
Employer Rating:
Smollan: ★★★★☆ (3.7 out of 5 on average)