Sambassador x1
Job Title: Sambassador
Key Responsibilities:
Company: Smollan
Location: Bloemfontein, Free State
Job Type: Part-time
Job Overview:
As a Sambassador, you’ll represent Smollan’s products and services in-store, focusing on customer engagement, inventory management, and sales growth, especially within forecourts (petrol station retail spaces).
Key Responsibilities:
1. Customer Experience Management
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Register and vet customers
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Manage the rental and return process of equipment
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Collect customer feedback and drive service improvements
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Ensure equipment is properly stored, tracked, and maintained
2. Inventory Management
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Monitor stock levels and device charging
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Maintain proper tracking and upkeep of equipment
3. Compliance & Brand Standards
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Ensure HSSE (Health, Safety, Security, Environment) compliance
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Escalate non-compliance issues
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Report on performance, challenges, and site issues
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Offer customer-driven insights
4. Administration & Reporting
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Capture daily, weekly, and monthly reports
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Respond to complaints and queries
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Build strong relationships with customers and stakeholders
Minimum Requirements:
Qualifications:
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Matric (Grade 12)
Experience:
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2–3 years in a sales or retail environment
Skills & Competencies:
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Sales & marketing knowledge
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Strong customer service skills
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Self-management
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Admin and communication skills
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MS Office proficiency
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Basic knowledge of renewable energy (advantageous)
Employer Rating:
Smollan: ★★★★☆ (3.7 out of 5 on average)