Network Support Officer x1
Position Overview
- Job Title: Network Support Officer
- Company: Confidential (via Mirna Butler Recruitment)
- Location: Bloemfontein, Free State
- Job Type: Full-time (Permanent)
- Posted: 5 days ago
- Closing Date: 15 November 2025
- Application Platforms: Executive Placements, BeBee ZA, Job Mail, Jooble, Talent.com, Gumtree, Job Placements, WhatJobs
Application Portal: Ditto Jobs (mandatory)
Role Purpose
The Network Support Officer ensures that all IT infrastructure and communications systems — including networks, CCTV, VOIP, and access control — operate efficiently and securely across the organization.
You’ll be responsible for technical support, maintenance, troubleshooting, and system optimization while providing high-quality end-user support.
Key Responsibilities
1. IT & End-User Support
Provide technical support to users for hardware, software, and networking issues.
Manage ICT hardware needs, installations, and maintenance.
Conduct monthly depot checks and ensure system readiness.
Perform financial and asset management for IT-related expenses.
2. Network & Systems Maintenance
Install, configure, and maintain:
CCTV systems
Access control systems
PABX and VOIP telephone systems
Clocking and attendance systems
Two-way radio systems
General computer hardware and automation systems
Maintain network connectivity and uptime.
Ensure all systems comply with company IT standards and policies.
3. Remote and Communication Technologies
Use remote management tools such as RDP, VNC, and TeamViewer.
Support and maintain Unifi Controllers, Ubiquiti Hardware, and Mikrotik Routers.
Manage Active Directory and user accounts.
4. Documentation & Compliance
Maintain accurate logs of maintenance, installations, and system changes.
Follow best practices in IT asset management and data security.
Carry out any reasonable IT-related tasks as needed.
Minimum Qualifications
Grade 12 (Matric)
Relevant IT qualification or diploma
A+ and N+ certification (required)
Experience & Technical Skills
3+ years of hands-on experience in an IT/network support role.
Strong knowledge of:
Windows OS & Microsoft 365
Networking fundamentals
CCTV setup and troubleshooting
Unifi / Ubiquiti networks
VOIP and Mikrotik routers
Active Directory
Structured cabling standards
Two-way radio systems (e.g., Motorola, Kirisun)
Excellent problem-solving, diagnostic, and communication skills.
Ability to work independently and handle multiple technical issues simultaneously.
Personal Attributes
Up to date with current IT developments
Customer-focused and service-driven
Effective time management and prioritization skills
Strong team player with a proactive attitude
Adaptable and eager to learn new technologies
Remuneration
Negotiable, based on experience and qualifications
Application Notes
Closing Date: 15 November 2025
Apply only via Ditto Jobs (applications on other platforms will not be accepted).
If no feedback is received within 14 days, consider the application unsuccessful.
Only candidates meeting all minimum requirements will be contacted.
Summary Insight
This role suits a hands-on IT technician or network support specialist who thrives in a diverse, technical environment — maintaining both IT infrastructure and communication systems.
It’s perfect for candidates who have a blend of hardware, network, and systems experience and enjoy problem-solving in fast-paced operational settings.