CRM Customer Data Officer x1
- Job Title: CRM Customer Data Officer
Company: VKB Group
Location: Reitz Head Office, Reitz, Free State
Employment Type: Permanent
Posted: 22 August 2025
Closing Date: 31 August 2025
Responsibilities:
Maintain, update, and ensure accuracy of customer data in the CRM system
Identify and correct duplicate, outdated, or incorrect records
Collaborate with internal teams to validate and process data changes
Execute account creation and amendments in line with company standards
Manage account structures and hierarchies within the CRM
Ensure compliance with POPIA and internal data governance policies
Support CRM users, provide training, and assist with system updates and troubleshooting
Qualifications:
NQF Level 4 certificate in data handling and/or administration
Minimum of 3 years’ relevant experience
At least 2 years’ experience in the agricultural industry
Familiarity with CRM platforms (Microsoft Dynamics is a plus)
Proficient in Microsoft Office (Excel required)
Strong attention to detail, communication, and organizational skills
Benefits:
Competitive salary and benefits package
Opportunities for professional growth and development
Inclusive and dynamic work environment
Supportive of employment equity and people with disabilities
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