Casual Cashier (Fixed-Term) x1

Casual Cashier (Fixed-Term) x1

Job Details

• Job Title: Casual Cashier (Fixed-Term)
• Employer: Dis-Chem Pharmacies Limited
• Division: Retail
• Location: Northridge Mall
• Employment Type: Fixed-Term Contract (Casual)
• Industry: Retail
• Job Functional Area: Operations
• Minimum Experience: Entry Level
• Application Closing Date: 14 July 2026
• Remuneration: Market-related salary

Job Purpose

The Casual Cashier is responsible for providing excellent customer service at the point of sale by accurately processing customer transactions, handling payments securely, maintaining cash control, and ensuring compliance with Dis-Chem’s Standard Operating Procedures (SOPs). The role contributes to creating a positive shopping experience while minimising financial risk and preventing fraud.

Key Responsibilities

1. Customer Service

• Deliver excellent customer service at all times.
• Build professional relationships with customers.
• Handle customer enquiries courteously and efficiently.
• Report customer complaints and compliments to the Frontline Supervisor or Store Management.
• Apply Dis-Chem’s 5-Star Communication Principles.

2. Point-of-Sale Operations

• Operate the cash register accurately.
• Process customer purchases efficiently.
• Scan all merchandise correctly.
• Ensure all items are paid for before customers leave the store.
• Meet customer transaction turnaround targets.

3. Payment Processing

• Receive and process payments using:
  • Cash
  • Bank cards
  • Vouchers
  • Coupons
  • Other approved payment methods
• Process refunds and exchanges when authorised.
• Handle loyalty programme transactions accurately.

4. Loyalty Programme Administration

Process loyalty transactions for:

• Discovery Health Care
• Medihelp Lifestage
• Momentum Multiply
• Legacy Lifestyle
• ABSA Rewards
• eBucks

5. Cash Handling

• Maintain accurate cash balances.
• Safeguard cash at all times.
• Deposit cash into the drop safe according to company procedures.
• Maintain confidentiality regarding daily takings.
• Ensure cash drawer accuracy.

6. Security and Fraud Prevention

• Follow all Dis-Chem security procedures.
• Protect cashier login codes and passwords.
• Monitor suspicious customer behaviour.
• Report suspected fraud or theft to management.
• Ensure supervisor approval for:
  • Line voids
  • Price changes
  • Authorised returns

7. Sales Support

• Stay informed about current promotions and special offers.
• Assist customers with product-related enquiries.
• Promote efficient checkout operations.

8. Compliance

• Follow all company Standard Operating Procedures (SOPs).
• Comply with Dis-Chem policies.
• Ensure customers and colleagues are not exposed to unnecessary risks.
• Maintain accuracy in all transactions.

Minimum Requirements

Applicants must have:

• Grade 12 (Matric).
• At least 6 months’ cashier or till operations experience.
• Computer literacy (Microsoft Office).
• Sound numerical skills.
• Strong command of the English language.
• Basic customer service skills.
• Willingness to work retail hours.

Knowledge Requirements

Candidates should have knowledge of:

• Cash register operations.
• Cash handling procedures.
• Retail point-of-sale systems.
• Sales processing.
• Refund procedures.
• Payment processing.
• Customer service principles.
• Fraud prevention.
• Store security procedures.

Technical Skills

Applicants should possess:

• Cash register operation.
• Payment processing.
• Microsoft Office proficiency.
• Numerical ability.
• Basic reporting skills.
• Cash balancing.
• Customer service skills.

Key Competencies

The successful candidate should demonstrate:

• Accuracy.
• Attention to detail.
• Accountability.
• Problem-solving skills.
• Time management.
• Emotional intelligence.
• Social awareness.
• Customer service orientation.
• Honesty and integrity.
• Trustworthiness.
• Communication skills.

Advantageous Requirements

The following will be an advantage:

• Ability to speak a third additional language.

Special Conditions of Employment

Applicants must:

• Be willing and able to work retail hours.
• Have reliable transport or live close to Northridge Mall.
• Be a South African citizen.
• Have a clear criminal record.
• Have a clear credit record.

Personal Attributes

The ideal candidate should be:

• Friendly.
• Professional.
• Honest.
• Reliable.
• Presentable.
• Detail-oriented.
• Responsible.
• Customer-focused.
• Able to work under pressure.
• Able to work effectively within a team.

Working Environment

The successful candidate will work in a fast-paced retail environment where responsibilities include:

• Operating tills.
• Assisting customers.
• Processing payments.
• Handling cash securely.
• Supporting daily store operations.
• Working flexible retail shifts, including weekends and public holidays where required.

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