Business Advisor (FNB) (R44905)
Job Details
- Job Title: Business Advisor
- Division: FNB Commercial National Sales and Service
- Company: First National Bank (FNB)
- Location: Bloemfontein, Free State
- Employment Type: Full-time
- Job Requisition ID: R44905
- Closing Date: 28 January 2026
Role Purpose
To deliver exceptional customer service by promptly assisting clients, accurately identifying their needs, and efficiently processing requests. The Business Advisor plays a key role in ensuring a seamless, positive client experience while supporting sales growth and expanding the active customer base.
Key Responsibilities
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Provide excellent customer service by serving clients promptly and professionally.
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Understand client needs and process requests accurately and efficiently.
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Build and maintain strong relationships with internal and external stakeholders.
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Grow and manage an active customer account base to increase the client portfolio.
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Proactively contact prospective clients and sell appropriate banking products.
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Achieve individual sales targets through personal effort and service excellence.
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Contribute to team performance within a collaborative sales and service environment.
Minimum Requirements
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Minimum NQF Level 5 qualification.
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RE qualification (mandatory).
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1–2 years’ experience in a sales environment.
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Must not be an unrehabilitated insolvent.
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Client service and sales experience within a financial services environment is advantageous.
Key Competencies & Attributes
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Client-centric approach with strong service orientation.
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Sales-driven and target-focused.
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Strong communication and relationship-building skills.
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Adaptable, curious, and eager to learn.
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Ability to thrive in a collaborative team environment.
What FNB Offers
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Opportunities to network and collaborate with diverse teams.
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A challenging and dynamic working environment.
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Opportunities to innovate and grow professionally within FNB.
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Exposure to a wide range of banking and financial products.
Additional Information
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Applications close on 28 January 2026 (no applications accepted thereafter).
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Appointments will be made in line with FirstRand Group’s Employment Equity Plan.
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FNB supports the recruitment and advancement of individuals with disabilities.
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Disability disclosure is voluntary and will be kept confidential.