Business Advisor (FNB) (R44905)
Job Details
- Job Title: Business Advisor
- Division: FNB Commercial National Sales and Service
- Company: First National Bank (FNB)
- Location: Bloemfontein, Free State
- Employment Type: Full-time
- Job Requisition ID: R44905
- Closing Date: 28 January 2026
Role Purpose
To deliver exceptional customer service by promptly assisting clients, accurately identifying their needs, and efficiently processing requests. The Business Advisor plays a key role in ensuring a seamless, positive client experience while supporting sales growth and expanding the active customer base.
Key Responsibilities
Provide excellent customer service by serving clients promptly and professionally.
Understand client needs and process requests accurately and efficiently.
Build and maintain strong relationships with internal and external stakeholders.
Grow and manage an active customer account base to increase the client portfolio.
Proactively contact prospective clients and sell appropriate banking products.
Achieve individual sales targets through personal effort and service excellence.
Contribute to team performance within a collaborative sales and service environment.
Minimum Requirements
Minimum NQF Level 5 qualification.
RE qualification (mandatory).
1–2 years’ experience in a sales environment.
Must not be an unrehabilitated insolvent.
Client service and sales experience within a financial services environment is advantageous.
Key Competencies & Attributes
Client-centric approach with strong service orientation.
Sales-driven and target-focused.
Strong communication and relationship-building skills.
Adaptable, curious, and eager to learn.
Ability to thrive in a collaborative team environment.
What FNB Offers
Opportunities to network and collaborate with diverse teams.
A challenging and dynamic working environment.
Opportunities to innovate and grow professionally within FNB.
Exposure to a wide range of banking and financial products.
Additional Information
Applications close on 28 January 2026 (no applications accepted thereafter).
Appointments will be made in line with FirstRand Group’s Employment Equity Plan.
FNB supports the recruitment and advancement of individuals with disabilities.
Disability disclosure is voluntary and will be kept confidential.