Credit Assistant- VKB Group x1
Job Details
- Job Title: Credit Assistant
- Employer: VKB Group
- Division: VKB Financing
- Department: Other
- Work Location: Reitz (Head Office)
- Employment Type: Permanent (not otherwise specified)
- Closing Date: 7 July 2026
- Posting Date: 1 July 2026
Job Purpose
Provide administrative and operational support to the Credit Manager in managing the assigned debtors’ book. Assist the Assistant Accountant with the efficient administration of debtor accounts. Ensure accurate credit administration, payment processing, and customer account management. Support the delivery of efficient credit services while maintaining compliance with company policies and audit requirements.Contribute to effective financial administration and excellent customer service within VKB Financing.
Key Responsibilities
- Accurately apply customer payments on a daily basis.
- Recover ad hoc costs for transactions.
- Process expense payments accurately and on time.
- Ensure Electronic Fund Orders (EFOs) and journals comply with audit requirements.
- Process approval costs and attorney costs.
- Perform reception duties.
- Manage office stationery and printer consumables, including ordering ink.
- Coordinate financing committee room bookings.
- Administer staff approvals, credit limits, and retirement processes.
- Create P-numbers for staff and customers.
- Process inquiries, monthly account applications, purchase card applications, credit limits, retirements, and monthly statements.
- Process, evaluate, and administer staff accounts.
- Perform general administrative duties, including EFOs, journals, receipts, and filing.
- Scan and electronically file completed documents using File Director.
- Complete and follow up on administrative tasks, including audit queries and customer inquiries.
- Monitor and manage outstanding staff debtor accounts.
- Process direct bank payments and allocate funds accurately.
- Record journals and receipts daily.
- Resolve customer complaints, requests, and account inquiries from members and non-members.
- Open and capture new membership applications for members, non-members, and staff.
- Process membership changes, discounts, transfers, and Board list updates within required deadlines.
- Collaborate with other business units to address customer needs.
- Ensure compliance with the Protection of Personal Information Act (POPI Act) when handling member information.
- Complete all assigned tasks professionally, accurately, and within required deadlines.
Minimum Requirements
- Grade 12 (Matric) or NQF Level 4 qualification.
- Computer literacy with intermediate proficiency in Microsoft Excel and Microsoft Word.
- Ability to work effectively under pressure and meet strict deadlines.
- Commitment to continuously improving work processes and adding value to the role.
Recommended Experience
- Previous experience within the banking or financial services environment will be an added advantage.
Required Skills
- Strong numerical skills.
- Analytical thinking.
- High level of accuracy and attention to detail.
- Good communication skills (verbal and written).
- Conflict resolution skills.
- Negotiation skills.
- Strong organizational and administrative abilities.
- Time management skills.
- Ability to work effectively under pressure.
- Customer service orientation.
- Ability to prioritize multiple tasks.
Personal Attributes
VKB is seeking candidates who demonstrate the following values:
- Smart
- Uses analytical thinking to assess financial information and make informed recommendations.
- Understands the broader financial impact of credit decisions.
- Bold
- Raises concerns confidently and identifies potential risks.
- Challenges assumptions when necessary to improve decision-making.
- Hungry
- Shows initiative and a willingness to learn new systems, policies, and industry practices.
- Continuously seeks opportunities for personal and professional growth.
- Humble
- Treats colleagues and customers with respect and empathy.
- Welcomes feedback and works collaboratively.
- Team Player
- Works effectively with credit managers, accountants, analysts, and customer service teams.
- Shares knowledge and contributes to team success.
Working Environment
- Fast-paced financial and agricultural business environment.
- Requires handling multiple administrative and financial tasks simultaneously.
- Frequent interaction with internal departments, staff, members, and customers.
- High emphasis on accuracy, confidentiality, compliance, and customer service.
Important Information
- VKB Group is an equal opportunity employer.
- Employment Equity and Transformation targets will be considered during recruitment.
- Applications from persons with disabilities are encouraged.
- The company reserves the right to close the vacancy at its discretion.
- Personal information submitted will be used solely for recruitment and employment-related purposes.
Application Guidelines
- Apply through the VKB Group Careers Portal.
- Use Google Chrome when accessing the application portal.
- Upload a clear CV in PDF or Microsoft Word format.
- Do not include handwritten notes on your CV.
- Upload only your CV in the “Upload CV” section; supporting documents (such as ID and driver’s licence) should be uploaded separately where requested.
- Profile picture (if required) must have a minimum resolution of 300 × 300 pixels.
Why Join VKB?
- Become part of one of South Africa’s leading agricultural businesses.
- Work in an environment that values integrity, teamwork, continuous learning, and customer service.
- Build a career that contributes to supporting farmers, agricultural businesses, and rural communities.
- Access opportunities for professional growth within a diversified agribusiness group.