Segment Manager: NCB (Nedbank) x1
Job Details
- Company: Nedbank
- Position: Segment Manager: NCB
- Req ID: 147496
- Location: Bloemfontein, Free State
- Job Family: Sales and Service
- Career Stream: Sales
- Leadership Pipeline: Manage Managers
- FAIS Affected: Yes
- Employment Type: Not specified
- Closing Date: 4 September 2026
Job Overview
Nedbank is looking for an experienced Segment Manager: NCB to lead and manage sales, operational performance and risk within the segment.
The successful candidate will be responsible for driving market share, revenue and profitability, while ensuring excellent client service and alignment with Nedbank’s strategic objectives. The role is suited to an experienced Commercial Banking leader with a strong background in relationship banking, team development, credit and risk management.
Key Responsibilities
- Lead and manage the financial management function.
- Drive revenue and market-share targets.
- Ensure competitive agility and sustainable business growth.
- Manage processes, systems and controls.
- Improve functional efficiency, productivity and sustainability.
- Lead the three-year strategic planning process and ensure alignment with Nedbank Group objectives.
- Analyse business performance and provide meaningful insights.
- Ensure client expectations are understood and consistently met.
- Build and maintain strong client relationships.
- Manage credit responsibly throughout the economic cycle.
- Build relationships with internal and external stakeholders.
- Manage the performance of managers and their teams.
- Drive employee development through coaching, mentoring and knowledge sharing.
- Identify talent and develop succession and retention programmes.
- Promote continuous improvement and challenge inefficient processes.
- Improve productivity and reduce costs through process optimisation.
- Support Nedbank’s transformation objectives.
- Ensure transformation targets are considered in recruitment, retention and training.
- Promote participation in corporate social responsibility initiatives.
- Address employee culture-survey issues through appropriate action plans.
- Build a strong client-centric service culture.
- Identify resource inefficiencies and address capacity gaps through multi-skilling and improved processes.
Minimum Requirements
Qualifications:
- Matric / Grade 12 / National Senior Certificate.
- Advanced Diploma or National First Degree.
- Relevant industry-specific qualification in Finance or Sales is preferred.
Essential Certifications:
- RE5 (FAIS)
- KI (Key Individual)
Experience Requirements
Applicants must have:
- At least 10 years’ experience in Commercial Banking.
- At least 5 years’ leadership experience within Commercial Banking.
- Demonstrated success leading and developing Business Managers and/or Relationship Managers.
- Experience within a Relationship Banking environment.
- Exposure to the Commercial and Agricultural sectors.
- Strong knowledge of commercial banking products, client relationship management and portfolio growth strategies.
- Comprehensive knowledge of the local market, including economic conditions, industry trends, competitors and key business networks.
Ideal Candidate
The ideal candidate will be:
- An experienced Commercial Banking leader.
- Experienced in developing high-performing Relationship and Business Banking teams.
- Strong in client and relationship management.
- Experienced in Commercial and Agricultural banking.
- Results-driven with strong business, credit and risk-management expertise.
- Well connected within the local market.
- Skilled at building trusted relationships with clients and stakeholders.
Technical Knowledge
The role requires knowledge of:
- Financial accounting principles.
- Regulatory requirements.
- Relevant banking software and systems.
- Governance, risk and controls.
- Project management principles.
- Business administration and management.
- Management information and reporting.
- Communication strategies.
- Client service management.
- Talent management.
Key Competencies
- Driving for results.
- Decision-making.
- Coaching and mentoring.
- Influencing.
- Planning and organising.
- Earning trust.
- Building partnerships.
- Strong leadership and people-management skills