Office Sales Manager (x2 Positions)
Job Details
- Job Title: Office Sales Manager (x2 Positions)
- Location: Welkom & Kroonstad
- Industry: Insurance / Funeral Services
- Job Type: Full-time
Job Overview
The Office Sales Manager is responsible for driving branch sales performance, managing a team of field agents and office staff, and ensuring consistent growth in policy sales and customer retention.
This is a target-driven leadership role focused on sales, team management, and operational efficiency.
Key Responsibilities
Sales Leadership
- Recruit, lead, and motivate sales teams (office & field agents)
- Set and track daily, weekly, and monthly sales targets
- Conduct sales briefings and performance reviews
Sales Growth & Targets
- Achieve monthly new business targets
- Drive marketing campaigns (activations, door-to-door, promotions)
- Identify and develop new market opportunities
Staff Management
- Recruit, train, and onboard new agents
- Monitor productivity, attendance, and performance
- Conduct coaching sessions and performance reviews
- Ensure compliance with sales processes and regulations
Client Service & Retention
- Oversee walk-in client service
- Ensure high levels of customer satisfaction
- Improve policy retention (persistency)
Branch Operations
- Ensure the branch is fully staffed and operational
- Maintain a professional and presentable environment
- Manage reporting (daily, weekly, monthly sales reports)
Minimum Requirements
- Matric (Grade 12)
- Minimum 3 years’ sales management experience
(Insurance or funeral industry preferred) - Strong leadership and team management skills
- Valid driver’s licence & own vehicle (advantageous)
- Ability to work under pressure and meet targets
- Knowledge of funeral or insurance products (advantage)
- Excellent communication skills (English + local languages)
Key Skills
- Sales leadership & team motivation
- Target-driven mindset
- Communication & interpersonal skills
- Coaching and staff development
- Time management and organization
- Problem-solving and decision-making
Ideal Candidate
- A strong sales leader with experience managing teams
- Highly motivated and results-driven
- Comfortable working in a fast-paced, target-based environment
- Skilled at both people management and business growth
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